Thanks for the replies. I will definitely be keeping a few pots line (thanks for the recommendation). As far as the digit translation table....I'm having a tough time dumbing my way through the SPM to find out were to program that in. Can you direct me to the correct menu?
Hi folks. Currently our main incoming number (xxx-xxx-6200) is a POTS line that is part of a hunt group with 2 other lines. All incoming calls go to the Auto Attendant. I will be switching PRI carriers in the near future and was thinking about eliminating the POTS lines. Is it possible to...
merlinman - thank you for your help.
Let me try to explain this the best way I can. Essentially with our long distance provider we have the ability to dial 1700+nnn+xxxx to get to our other sites. I assume that gives us special rates as opposed to dialing the sites local numbers.
The part I...
merlinman - I did what you said by adding EXCHANGE routes in the table for the different "site codes" and added the 1700. And it works. However, was there a concern with a Local Exchange? There maybe a chance that there will be a local exchange that "matches" a given site code. Also, doing...
Could you possibly help me out with the programming side of that?
The users would not actually be dialing an area code...only 7 digits.
As an example Site A's sitecode=258 and the ext of the call receiver=1234. Therefore, the caller would dial 6+258+1234. Then the number actually dialed...
First off we only have single a PRI.
Trunks=837-852
Pool=70
Basically I'm trying set up "inter-office" calls so that instead of dialing EX. 9+1+700+nnn+xxxx, a user can simply dial 6+nnn+xxxx. So essentially I am trying to program the legend so that any calls that begin with 6 would collect...
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