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Sorry, this is Voicemail Pro.

Hello, I have a customer who has tenants that share their IP Office. There is one tenant using VM to email already - now there is a second tenant who wants to use this feature to an entirely different domain (gmail.) Is there a way to add multiple SMTP email servers to one IP Office?

I have a customer who has a much older Definity system. He wants to replace his 6408D+ phones with 2410 phones. I know there is a document somewhere that outlines the button maps when you program a 2410 as a 6408 phone. Does anyone have that info? I swear I had the layout but can't find it...

Kevin, I don't have the ability to change to isdn network facilities table. It's ticked N in my software. I can't modify.

I have read a few entries regarding this particular issue, but have not been able to resolve this as of yet. We have a new PRI on our Definity V12 that seems to be working just fine. We are able to dial 7 digits within our local area code, no problem. We have two remote Magix systems that are...

Hello all - This is a silly question, but there is a debate in our office regarding the pronunciation of "GEDI" in the ASA software. 1/2 the office says "JEDI" (as in Star Wars Jedi knight) and the other half says "geddee" (Like Geddy Lee from the band RUSH.) What is correct? If either...

I have a user who enabled EC500 on their 4621 phone set, and it seemed to be forwarding OK to her cellphone. I now am showing that station disconnected/out of service. I believe they unplugged the phone set for use elsewhere. Doesn't that station need to be live in order for EC500 to forward...

It has been a very long time since I've had to administrate an Octel 250 voicemail. If I setup a regular type 0 user mailbox, and put another mailbox in the "Forwarding Destination Mailbox" will that forward VM from Box A to Box B? Will it leave VM in both boxes? How does this function work...