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  1. lqqkn2

    Help! - 024TDL board goes dead when connecting more than 8 extension

    Replacing the 024 board seemed to do the trick - Thanks for all your help.
  2. lqqkn2

    Help! - 024TDL board goes dead when connecting more than 8 extension

    Ok - have a refurbished 024 TDL on it's way - since then, yesterday the system just started to reboot itself - all the phones would go off/on and sometimes will not come back up. I currently have to system turned off - Could we have additional boards in the system that have gone bad, or could...
  3. lqqkn2

    Help! - 024TDL board goes dead when connecting more than 8 extension

    Yes, all the boards to the right work correctly - I do I take the board out of service and then back in
  4. lqqkn2

    Help! - 024TDL board goes dead when connecting more than 8 extension

    This is not a new install - has been running for a couple of years. I have setup a new punch block and installed a new 25 pair cable and went through all the extensions - Ext. 10, 25, 28,29,30,32,33 are all dead, even with nothing else plugged in. The other extensions work, but i am only able...
  5. lqqkn2

    Help! - 024TDL board goes dead when connecting more than 8 extension

    For Example - if Ext 12 and 13 or plugged in, not one works, if i unplug the cable from the phone on 12, 13 works and if I unplug 13, then 12 works. I have checked the amp connectors and they are secure. No wet, or bad wires on the punch blocks.
  6. lqqkn2

    Help! - 024TDL board goes dead when connecting more than 8 extension

    Hello Have a Merlin Magix R4 - when plugging connecting more than 8 extensions, extensions around those ports go dead (phone just blinks message light) - Extension 10 does'w work at all. Replaced 25 Pair cable, tried different punch block, even have pre-wired rj11 (allen tel at125) Same...
  7. lqqkn2

    Assign Line to button on Extension

    Hello I am not a phone system programmer or installer - we have a Merlin Magix system in Key Mode, On 1 extenstion i need to add access to line 810, our installer didn't leave the software program for the PC and was wondering if this is a simple task and how it can be done. The button on the...
  8. lqqkn2

    Adding an 800 Series Board - what slot

    Hello We currently have a Magix R4 system with the following boards. Slot 0: Processor: CKE5 Slot 1: 800 GL-ID Slot 2: 024TDL Slot 3: 016TTR Slot 4: Merlin Msg R4 We have just aquired an additional 800 Series for adding additional dialtones - my question is can we just install this board in...
  9. lqqkn2

    Unable to connect using sql authentication -

    Cannot connect to SQL01 Additional information: login failed for user sa (microsoft sql server, error 18456) **This is with sql server authentication IF i connect using windows authentication, and look at the error log, the 1st post contains that information. I have even tried created an...
  10. lqqkn2

    Unable to connect using sql authentication -

    This error is when trying to connect through management studio
  11. lqqkn2

    Unable to connect using sql authentication -

    Hello Running SQL 2005 - since the weekend, we have been unable to login using sql authentication - we didn't change anything in the envirnomnet. We can connect using windows authentication - i have changed the sa password, checked to ensrue mixed authen., even created a new sql authen. user...
  12. lqqkn2

    Help! need to copy table from one database to another

    Hello We have SQL 2005 and have two databases (running are accounting) same program and data structure just in different databases for different companies. Our pricing is the same for both companies and takes 2 days to update. I would like to copy 6 tables from one database to another - Can...
  13. lqqkn2

    Operator Coverage

    Hello We currently have Magix R4 w/ Messaging R4, 12-port. Our system is in “key” mode, we have 1 operator (ext. 10), using (1) AA. Our AA is setup for delayed, and picks up after 4 rings. Here is what we need to have happen: Currently the operator (ext. 10) picks up the phone when she is...
  14. lqqkn2

    delayed announcements setup

    Sorry about that, you are correct 771 flows into 7929, I will hopefully have time this aftertoon to try this programming, I am not a phone expert and this system was thrown in my lap by my boss. I have downloaded all the manuals from Avaya and appreciate all of your help. Management made a...
  15. lqqkn2

    delayed announcements setup

    Hello I have a question on how to setup delayed announcements. Here is our current configuration. Magix R4 w/ Messaging R4, 12-port. Our system is in “key” mode, we have 1 operator (ext. 10), using (1) AA. Our AA is setup for delayed, and picks up after 4 rings – Standard Group 7929 that...
  16. lqqkn2

    016 T/R

    Hello I am new to programming a Merlin Magix, We have a System with a Release 5 processor. Slot 1: GL/LS ICLID Slot 2: 024 TDL Slot 3: 016 T/R Slot 4: Merlin Messaging R4 Slot 5: Blank My question is when an anolog device is connected to the 016 T/R, should we automatically receive the...
  17. lqqkn2

    Merlin System - Fair Price

    We have to option to buy a used Merlin Legend System, The seller is asking what we are willing to pay, I don't know much on the value of a used phone system. Here is what they have Processor with CKE4 Boards: 008 (Qty. 5) 008MLX (Qty. 4) 408 (Qty. 3) 400 GS/LS/TTR (Qty. 1)...
  18. lqqkn2

    MLM 007

    Just one person answers the calls (one extention) - we are a landscaping company and during our peak time we might have 3 to 5 calls to handle at one time, and we just take them as they come in. Currently we do not have any type of voice mail , and our phone system is back from the early 80's.
  19. lqqkn2

    MLM 007

    We have to option to purchase a Merlin Legend system with MLM007. One of the main features we are looking for is a calling group with timed overflow, delayed announcements, and prompt transfer. During our peak times of the year, the person answering the phones cannot keep up, we would like to...

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