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  1. mitelobi1

    3300 Version 9

    9.0 will be ok, but 9.1 will have a 512Meg RAM requirement and will impact on controller types able to run it... MXe, LX(512) will be ok. AX, CX and CXi will require RAM upgrades....
  2. mitelobi1

    Mitel 3300 CXi exchange 2007 UM setup

    i got it mailed to me as i could not find it...any ideas where i can post it ???
  3. mitelobi1

    Mitel 3300 CXi exchange 2007 UM setup

    mmm any ideas how i can post the docs ??? new to this helping out lark !!!
  4. mitelobi1

    Mitel 3300 CXi exchange 2007 UM setup

    I got hold of some docs, but as with a lot of recent Mitel documentation it appears not to be right...spent this afternoon playing on site. Have got it partially working, calls route/reroute into Exchange carrying in diverted number Ok and i get the greeting perfectly and you think all ok...
  5. mitelobi1

    MOH bad quality

    check the properties of the wav file you uploaded. The help files quote 8Khz, 8 bit and mono, they also state a-law or u-law. I had a problem recently where the file was a-law, i changed to u-law and it sounds perfect now....
  6. mitelobi1

    iQueue Remote Database Verification and Advanced Routing

    just about to do this for one of my customers. There is a 98 page PDF, it is titled "Chapter 15 Intelligent queue" i'm not sure where i got it, it may have been the rel 5 update courses Mitel were running for 6100 as i cannot find it on MoL or Prairiefyre's website!!!. It shows how to create...
  7. mitelobi1

    Changing dimension selection

    I agree with all comments about "flex dim" it may well come back and bite you... I am having a similar issue with one of my customers, looking to alpha tag 800 entries and they are using an MX controller. I am having a conversation with them about upgrading controller. I take it you have a Cx or...
  8. mitelobi1

    6110 make Busy Codes

    from the phone the max is 11 as you have stated and is limited by the format of the ACD realtime stream. But CIS(6100) your site database will accept 99 (i think) and you could use Client component pack or agent advisor to invoke make busy...
  9. mitelobi1

    3300 MOH Audio File Size

    From the rel6 help files.... LX with 512 MB (1400-user controller)total ram = 16 MB MX/LX with 256 MB total ram = 8 MB CX/CXi total ram = 4 MB
  10. mitelobi1

    icp 3300 and polycom ip4000

    Try the following on the mitel web site... http://www.mitel.com/DocController?documentId=10406 hopefully one of the next releases of 3300 will support SIP-T. Which will give SIP trunking to other SIP compliant platforms. At the moment the 3300 will only support DPNSS & Q-SIG to network to...
  11. mitelobi1

    SX2000-Connection and logging on to.

    Try 1nstaller as the username and 5X2000 as the password
  12. mitelobi1

    icp 3300 and polycom ip4000

    You may have been mis-informed, there is no SIP support in Rel 5. Some of the new IP phones are "dual boot" which allows them to work SIP or MINET(mitel IP) but the 3300 controller itself is not SIP. Sorry !!!
  13. mitelobi1

    In band DTMF ??

    I am trying to integrate an application to a MD110 and one of the options is via analogue using inband DTMF. As i know nothing about MD110's can anyone advise if this is possilble and are there any line card/software requirements? Many thanks
  14. mitelobi1

    Your Assistant 3.0

    System.NullReferenceException: Object reference not set to an instance of an object I think this is a .net issue Download Microsoft Hotfix for .NET 1.1. Cant help with the 2nd fault, never seen that before
  15. mitelobi1

    O/G voice recording

    Hi Wayne It really depends on what you want to record, is it caller experience (trunk side recording) or agent/extension experience (extension recording). If you want extension side recording then you may need to double jumper or if the sets are Digital you require a DLM (Digital line monitor)...

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