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  1. dthims

    only able to call internally, no external calls allowed

    its in hybrid mode
  2. dthims

    only able to call internally, no external calls allowed

    the changes one were copied from an extension that was working properly, so that is correct. i'm not sure which extension the night service is on. but took a look at the operator, and its identical to the changes one. i think something is missing too.
  3. dthims

    only able to call internally, no external calls allowed

    A EXTENSION INFORMATION -------------------------->>>>> original setup (thnx for your help) A Extn SS/PP Type A ??? 9/ 3 MLX-10D A CTI Link : No Alarms: ACTIVE A Pool Access : A Page Group...
  4. dthims

    only able to call internally, no external calls allowed

    now they are identical, but it still won't dial out. tia
  5. dthims

    only able to call internally, no external calls allowed

    how do i add this person to the group who can dial out. legend release 7 and using win spm. no restrictions on this extension. from what i gathered, everything is the default setup. tia

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