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  1. jttblak

    Definity Errpr Messages

    Can someone please assist me w/deciphering the following error message hyd-line - warning rdy dig-line - warning rdy etc.
  2. jttblak

    Definity Personal Station Access

    I've read (very little) about PSA & TTI for Definity Users. However I'm not sure how to set this up. I've turned it on in the System Parameters Features screen!
  3. jttblak

    Avaya Resource Book?

    Thanks.... This is a good start
  4. jttblak

    Avaya Resource Book?

    I have been asked to put together a "Resource Book" containing information re: All Our Avaya/Definity PBX & Intuity Sites. What information should be included in something like this? What would you include? I know this is very vague, but that's they asked!!
  5. jttblak

    Which trunk lines????

    Hi! I recently inherited an Definity G3 V6 switch. I am being asked to identify what "trunks" our call center is using to recieve calls! How am I supposed to do this?? [afro]
  6. jttblak

    3rd party Maintenance Agreements?

    Anyone familiar w/Companies that provide maintenance on Avaya Definity and Intuity Audix. The prices for Avaya are way too high!
  7. jttblak

    BCMS Vu w/a Brooktrout IVR

    Thank's a bundle! However at the risk of sounding "dumb" I have no idea what RONA, means!! Please expand if possible!
  8. jttblak

    BCMS Vu w/a Brooktrout IVR

    Can anyone help w/w this. My company has recenctly acquired a Brooktrout IVR, that we would like to use BCMS to monitor... How??? Any info would help!!!
  9. jttblak

    Blocking or/masking ANI

    I appreciate the suggestions, now here's the other problem, several managers have "2222" displayed on the people they call, caller ID's. How is this done?
  10. jttblak

    Blocking or/masking ANI

    When someone from my organization makes a call to someone in the private sector, the ANI show's up on their caller id, call providing the "wrong" number for call back. (We prefer to direct all callbacks to our toll free number) How can I change what appears on the call id, internally...
  11. jttblak

    Definity Audix

    I know that this may not reside under PBX questions, however I thought maybe someone would be able to assist. I have 4 sites One in Chicago One in New York One in Florida and the last in Maryland! I would like to "link" our Defininty Audix Systems, in-order to exchange, and forward...
  12. jttblak

    Uniform Dial Plan??

    I wasn't say that something didn't work! I was replying to the user that asked me what type of system I was referring to. I understand your basic instructions, however I'm looking for more detailed info. Thanks!!
  13. jttblak

    Uniform Dial Plan??

    I'm sorry, I should have mentioned it was a Definity G3 system!
  14. jttblak

    Uniform Dial Plan??

    Can anyone assist me w/instructions on setting up a Uniform Dial Plan to 4 digit dial. Or Direct me to a website, thanks!

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