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  1. Dexman

    Partner ACS R7 - Extension coverage / simultaneous ring

    I would assign the telephone line to each of the desired extensions and set it to Immediate Ring. Side question: Is the voicemail the . Partner Mail (an actual wall mounted PC) . Partner Voice Messaging (a PCMI card that slides into an open slot in the front of the processor) . Partner Mail VS...
  2. Dexman

    FiOS licing recommendations

    The title of the topic had me doing a doubletake. "Fios" is the name of Verizon Communication's fiber to premise offering for residential and small business customers. :)
  3. Dexman

    Avaya Partner

    Can a picture of the Partner system be posted for us to see? I suspect there is a programming mistake, but in order to zero in on it, we'd need to see which modules are in there. 🙂
  4. Dexman

    Phone doesn't go to voicemail just rings

    Is this a legacy Partner telephone system? This particular forum is for iP Office systems operating in "Partner" mode. 🤔
  5. Dexman

    Avaya Partner programing - Help

    My personal preference would be to use system (Partner) phones, but each application is unique. It should be noted that Avaya discontinued the Partner platform a while ago. Available hardware will be used, but less expensive than new equipment. I [love2] "FEATURE 00
  6. Dexman

    Avaya Partner programing - Help

    Partner system phones require two pairs to operate. The center pair carries voice while the outer pair carries power and data. [smile] I [love2] "FEATURE 00
  7. Dexman

    Avaya Partner - Voice Messaging PC Card - Auto Attendant Issues

    TTT can provide the procedure. While the Partner Voice Messaging is a simple & reliable system, they can fail. If the reset doesn't resolve the problem, consider replacing the voice-mail. [smile] I [love2] "FEATURE 00
  8. Dexman

    Refurbishing Ortronics Cat6 Jacks – OR-PJ600

    Thank you for posting how you were able to pop the caps off! [smile] I [love2] "FEATURE 00
  9. Dexman

    Refurbishing Ortronics Cat6 Jacks – OR-PJ600

    A spudger might work. [ponder] I [love2] "FEATURE 00
  10. Dexman

    Nicking cable pairs when using circular cable cutters

    [thumbsup2] I [love2] "FEATURE 00
  11. Dexman

    Multiple Extensions on same phone

    The question might receive a faster response if it is posted in the forum specifically for the particular Avaya system. Is the system the IP Office or something else [ponder] I [love2] "FEATURE 00
  12. Dexman

    Nicking cable pairs when using circular cable cutters

    For low pair count cable, I use a Cyclops 2 Cable Jacket Stripper. I vaguely remember being able to use it to cut the jacket on 25-pair cable as well. [smile] I [love2] "FEATURE 00
  13. Dexman

    Avaya Partner - Voice Messaging PC Card - Auto Attendant Issues

    I haven't experienced/seen this before. To resolve, try defaulting the voicemail and see if that works. I [love2] "FEATURE 00
  14. Dexman

    Long Distance Verification number

    (700) 555-4141. [smile] I [love2] "FEATURE 00
  15. Dexman

    UPS recommendations

    I've used Tripp Lite (Eaton) UPSs for quite a while, and haven't had any problems with them. If my memory is correct, Eaton manufactured UPSs for Avaya at one time. I [love2] "FEATURE 00
  16. Dexman

    Cable color coding

    My color code scheme is Telco Grey jacketed cabling for telephones and blue for computer/Internet-related devices. I [love2] "FEATURE 00
  17. Dexman

    Avaya Partner programing - Help

    Also, looking over the documentation for the Partner ACS, the system has limits. The maximums are: 31 lines x 25 extensions 21 lines x 45 extensions or 11 lines x 48 extensions. I [love2] "FEATURE 00
  18. Dexman

    Avaya Partner programing - Help

    DND would prevent ringing for sure. One quick way to see if extensions are DND'd is to program a one-touch speed-dial button (with a status LED) and see if the LED lights up. If it does, the system sees the extension in question as busy/DND. [ponder] I am unaware of ring generator issues with...
  19. Dexman

    Avaya Partner programing - Help

    How many total/working extensions are there in the system? I [love2] "FEATURE 00
  20. Dexman

    Avaya Partner R6 - #203 RCF issue and Group Voicemail Light condition

    #2...As far as I know, R6 and older models do not have the ability to indicate the voice-mail status LED on a different set. [Ponder] I [love2] "FEATURE 00

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