I would assign the telephone line to each of the desired extensions and set it to Immediate Ring.
Side question: Is the voicemail the
. Partner Mail (an actual wall mounted PC)
. Partner Voice Messaging (a PCMI card that slides into an open slot in the front of the processor)
. Partner Mail VS...
The title of the topic had me doing a doubletake. "Fios" is the name of Verizon Communication's fiber to premise offering for residential and small business customers. :)
Can a picture of the Partner system be posted for us to see? I suspect there is a programming mistake, but in order to zero in on it, we'd need to see which modules are in there. 🙂
My personal preference would be to use system (Partner) phones, but each application is unique.
It should be noted that Avaya discontinued the Partner platform a while ago. Available hardware will be used, but less expensive than new equipment.
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Partner system phones require two pairs to operate. The center pair carries voice while the outer pair carries power and data. [smile]
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TTT can provide the procedure. While the Partner Voice Messaging is a simple & reliable system, they can fail.
If the reset doesn't resolve the problem, consider replacing the voice-mail. [smile]
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The question might receive a faster response if it is posted in the forum specifically for the particular Avaya system. Is the system the IP Office or something else [ponder]
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For low pair count cable, I use a Cyclops 2 Cable Jacket Stripper. I vaguely remember being able to use it to cut the jacket on 25-pair cable as well. [smile]
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I've used Tripp Lite (Eaton) UPSs for quite a while, and haven't had any problems with them. If my memory is correct, Eaton manufactured UPSs for Avaya at one time.
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Also, looking over the documentation for the Partner ACS, the system has limits. The maximums are:
31 lines x 25 extensions
21 lines x 45 extensions or 11 lines x 48 extensions.
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DND would prevent ringing for sure. One quick way to see if extensions are DND'd is to program a one-touch speed-dial button (with a status LED) and see if the LED lights up. If it does, the system sees the extension in question as busy/DND. [ponder]
I am unaware of ring generator issues with...
#2...As far as I know, R6 and older models do not have the ability to indicate the voice-mail status LED on a different set. [Ponder]
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