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  1. newlajo

    Merlin Mail R3 just died

    A special thanks to everyone who has responded. I was able to hard wire a new style power supply into the system and she is back up and running. I really appreciate all the help!
  2. newlajo

    Merlin Mail R3 just died

    I know you were not yelling... I was just jaggin and didn't know if my HDD test was safe or not. You are super nice and super helpful. I have not found a supply with the - 5v wire so I'm still looking...
  3. newlajo

    Merlin Mail R3 just died

    Thanks for the quick response everyone. I appreciate the wiring diagrams between the 2 supplies. The one i viewed had no -5V line, needed for the wonderful ancient card bus... Merlin man- aside from being a personal hero (you have helped me in the past) please don't yell at me for what I...
  4. newlajo

    Merlin Mail R3 just died

    Hi all Merlin Mail R3 was working great. Until I unplugged it to move. Plugged it back in. For a second all was well HDD whirled, red and green lights on the port card blinked on and then nothing. No power supply fan. Only sign of life is that damn orange power switch light up taunting...
  5. newlajo

    Timed hold

    There is not a way that I am aware to have the call return when using HOLD, but you may consider a work around using PARK instead. With HOLD, the system (legend or magix, I am not sure which you are using but they both have this functionality) will not return the call, but will return an...
  6. newlajo

    Centralized VMS-Merlin Messaging 2.5: Maximum Number of Lines

    In all of the documentation for Merlin Messaging, it shows the Maximum number of Lines is 80 per Merlin MESSAGING system, and goes on to state that is the maximum number of lines supported by Magix. Additionally, they do not really go into any information when using it as Centralized VMS... So...
  7. newlajo

    Networked Call Display Problem (PRI)

    Thank you for the reply Merlinman! I truly appreciate the help and respect you knowledge of these systems--I've read so many posts where you know exactly whats gone wrong! I just double checked to make sure what I wrote down was correct, and they are set as follows: MAGIX=Switch Identifier 21...
  8. newlajo

    Networked Call Display Problem (PRI)

    In the Merlin Legend network document it states for a PRI: Intersystem Calls: For intersystem calls, the caller’s extension label and extension number can be displayed at recipient’s MLX (and some DEFINITY) display telephones across the network. I have a Merlin Legend r7 v12 and a Merlin...
  9. newlajo

    Best way to connect Merlin Legend and Merlin Magix both in same bldg..

    Update from very late last night: I was able to solve the problems. There was an error in the patterns that quickly resolved the issue of not being able to use the SA key to make a call across network. I have also (kind of) fixed the issue regarding the call information displayed; but it is...
  10. newlajo

    Best way to connect Merlin Legend and Merlin Magix both in same bldg..

    Merlinman (and anyone else looking :-}) Today's Update: In the doc I was reading, it completly skipped what I think you are referring to as "building the PRI" (sorry, this is the first time I am doing anything like this). I found another doc that had other steps in it, and it would seem I am...
  11. newlajo

    Best way to connect Merlin Legend and Merlin Magix both in same bldg..

    Okay, I guess it moves back up with the reply I had just posted, so here is an update on what I've done so far: I read the Merlin Networking document as well as an Avaya training manual on networking. Switch #1 (Magix r3) is renumbered to the 2000 range. Switch #2 (Legend r7) is renumbered to...
  12. newlajo

    Best way to connect Merlin Legend and Merlin Magix both in same bldg..

    thanks Tim- I just sent you a email, I hope thats okay ...I was just worried about how far down the list my post is clue to the amount of time that has passed. I really appreciate the offer for assistance!
  13. newlajo

    Best way to connect Merlin Legend and Merlin Magix both in same bldg..

    Thank you for the quick response! I do have DS1 cards so this should be simple. I also have some 400EM tie line cards (which I thought I would need for doing this). Are they useful for this or should I get rid of them?
  14. newlajo

    Best way to connect Merlin Legend and Merlin Magix both in same bldg..

    Can anyone point me in the best direction to connect a Merlin Legend and Merlin Magix together. Both are currently located in the same building. Also, as a separate question, what would be the best way to connect them if they were in different buildings? Thanks in advance for your comments and...
  15. newlajo

    Classic Mail (aka VoySys) Not Allowing Control Unit Type to be changed

    Thanks guys... Not exactly the answer I was hoping for though :-( It works okay for leaving messages, you just can't use the MWI or the auto attendant... I'm guessing there is no easy way to find a image of the software needed on the hard drive to reset it? In the meantime, I'm looking online...
  16. newlajo

    Classic Mail (aka VoySys) Not Allowing Control Unit Type to be changed

    I have recently purchased a used Classic Mail voice mail system to use with our Merlin 820 phone system. I have read the entire manual that I downloaded from the avaya website, but I'm having an issue getting the Classic Mail to change the Control Unit Type. The prior owner of the system was...

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