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  1. duxsmith

    Magix PRI issue

    We brought in an IP Office to test with, the IP Office can make calls if it's set to either NI1, NI2 or 5ESS, works either way. Looks like maybe the IP Office will default to NI1 when completing a call even when set to 5ESS? The provider says they are getting a call rejection notice (CV incoming...
  2. duxsmith

    Magix PRI issue

    They say ATT Custom/5ESS is what they are set for. Windstream now says the circuit did not pass a stress test overnight. We are now waiting on Verizon to test their circuit. It's strange that the red light goes out in the DS1 when we connect, but we continually recieve errors and cannot loopback...
  3. duxsmith

    Magix PRI issue

    I did ask them that and they say it is and has been ATT Custom or 5E. It took them a little while to verify but that is what they say. Here is my PRI setup: A PRI INFORMATION A Slot 5 Switch: 5ESS A System: By line A BchnlGrp #: Slot...
  4. duxsmith

    Magix PRI issue

    I have a customer whose Magix PRI went down on Friday last week. Windstream said it was their equipment. This has been inservice for over a year. I replaced DS1 board to no effect. I replaced processor because I saw some invalid sanity response and command buffer full errors. No effect. I then...
  5. duxsmith

    Paging question

    Here is a trace of an attempted paging call. When dialing *6, the short code for paging, all you get is dead air. What I should get is the paging confirmation tone from the Bogen PCM. I did check with Bogen and there is no power or current coming out of the TEL input on the PCM, and they...
  6. duxsmith

    Paging question

    Hi, I have an IP Office 500v2 8.1 recently installed. We have an analog station port set up for paging to a Bogen PCM2000 paging controller. Upon installation this worked for about 1 month, then stopped working. I spent time with Avaya support troubleshooting and verifying that it was set up...

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