Tommy,
It appears you may be correct. I plugged a working extension into the Ext 12 jack and everything worked fine.
I plugged the ext. 12 phone wire into a different phone jack and it failed.
So it appears I do have an issue with the wiring for ext 12.
Thanks for your suggestion.
I got it working.
Thanks for the suggestions everyone.
The solution=the port/jack for extension 12 was bad. unplugged that phone jack on the board and everything went back to normal.
How that port affects the incoming line I have no idea, but it works now, put a piece of tape over that jack so...
We moved offices and I moved the phone system Partner 6.0
At the new location we have the same phone numbers and same extensions.
I setup everything so that everyone has the same extension and same physical phone
We have 5 incoming phone lines - all programmed to individual phone buttons, we...
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