That did the trick! Thanks so much!
Okay, last question (I promise). To allow an incoming call to ring 4 times before being forwarded to an outside line, I would use: System Program - #320 - Number of Rings Desired - Feature 00. Correct?
Thanks...
Update: Experimented with manually transferring incoming calls to another extension (programmed with Forward 99) and all calls successfully dialed and connected with the outside number.
Thanks TouchToneTommy.
I've only tried Feature 11 - Ext. 14 - 99 (no * used). So far, I've only attempted to forward Ext. 14 immediately from an incoming call before anyone 'live' picks up the line (no transferring). We've never had an auto attendant (never been programmed?). But yes, ideally...
Hello Board, Newbie here...
I'm trying to set up Remote Call Forwarding and our IT won't help.
So, we have the following system:
Avaya Partner ACS (Pacs R7.0 910) / Euro 18D phones / 200e module R3.1 / Model 103D2 / 2 Slot carrier
I have programmed the phones (thru ext. 10) as (Feature 00...
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