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  1. Lioncorp

    Merlin Legend Message light

    I have ruled out the duvoice. I have plugged my bis-22d on every extention that didn't work with the bis-10 and the voice mail works fine on the bis-22d. For some reason, the bis-10 's won't work with the #53 command anymore. Is there any way I can tell the phone system to be able to use the...
  2. Lioncorp

    Merlin Legend Message light

    According to my MLX20, I don't have any messages to delete.
  3. Lioncorp

    Merlin Legend Message light

    I already had the group set up as an intergrated VMI. I'm open to any other suggestions. I just seems odd that the #53 option only works on the switchboard and display phones. Even if I plug the display phone into another jack, the #53 works there, but not with the regular 10 button phone...
  4. Lioncorp

    Merlin Legend Message light

    That's not working. When I do that, I get that invalid beeping noise.
  5. Lioncorp

    Merlin Legend Message light

    I have told the voicemail to use 3 digit extentions, but it seams that the real problem is that 10 button phones can't do #53xxx. Only the switchboard and any other display phone can do #53xxx. Is there a preference to change in the system to make all phones recognize #53? My guess is that...
  6. Lioncorp

    Merlin Legend Message light

    We had to overhaul our systme for a new PRI, and had to reprogram from 2 digit to 3 digit extentions. We are having the problem of the voicemail (duvoice) not being able to turn on the message lights on the phones. We first tried clearing MLI lights and restoring MLI lights. That did not...
  7. Lioncorp

    Merlin Voice Mail Lockout

    Brian, Thank you. It works fine.
  8. Lioncorp

    Merlin Voice Mail Lockout

    Brian, Thanks for the info, but the system doesn't accept the 6 digit serial number. Is there another route to go?
  9. Lioncorp

    Merlin Voice Mail Lockout

    I have a situation where the system admin mailbox has been locked out. It is a Merlin Mail R3 4 Port stand alone unit. The system asks for a password, and then says the mailbox is locked out. I have tried to put the 6 digit serial number in, but it doesn't accept it. Is there some other back...

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