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This problem just started. I have a new computer with two printer ports. One is hooked to a line printer and the other to a HP Laserjet 5p. When I print to the laserjet it reboots the computer. Not every time I try to print. About 40% of the time. It has recently started doing it when I...

I have a phone that seems to have a problem. If you grab an outside line and dial a phone number, it will call properly. The person on the other end cannot hear you and you cannot hear them. Also, you cannot hear the dialtone, although it seemes to be there because you can call out. The...

Ok, I plugged a phone diretly into the phone system port and it works fine. Do I need to run all new wire to the office where the phone is or is there an easier solution?

Hi, I have a phone that is acting very strange. You cannot hear anything through the hand set. If you grab an outside line and dial a phone number, it will call properly. The person on the other end cannot hear you and you cannot hear them. The simple solution seems like it would be to...

I had a phone go dead today. Nothing showing on the display. I went to the phone room, removed the dead phone from the port/jack it was plugged into and plugged it into a different jack for a phone that we weren't currently using. The phone showed nothing and would not respond in the new...

Our current system is set up with all of our outside lines grouped to three buttons on the phone. A user must enter an account code to get an outside line. However, about 50% of the time,when attmepting to do so, the user does not get a dial tone, just silence. Does anyone know why this is...

I am running 4 pair cat 5 cable from the smdr jack on the partner system to a 355-A addapter. What color order do the eight wires in the cat 5 cable need to be at each end in order for the partner system to be able to communicate with the pc?

In one of your responses to me you replied (in regards to running a cable for my smdr): "ATT/Lucent/Avaya 355-A or 355-AF adapter will take you from the 8-pin port on the Partner to a DB-25 serial connector." I will need to run a 25 pin cable for 150 feet? Can I use an adapter to...

I am trying to hook up an computer to my smdr port on the partner phone system. What kind of cable do I need to use? I have run an eight wire phone chord from the phone system to an adapter that plugs into the computer's com port. That does not work. I have even tried reversing the sequence...

Help please. I am interested in hooking up a pc using TAPIT software for our smdr. The software says I need to run a 9 pin sr232 serial cable from the computer to the phone system. The phone system requires a phone jack plug. Is there an adapter/converter I should be using to plug into the...

I am using the Partner II release 4.1 phone system. When someone pages all extensions on our phone system and another person picks up the phone during the page, the page gets cut off and is only heard on the hand set of the person who picked up the phone. How can I prevent this from happening...

Help please. We have just gone live with a Partner phone system, release 4.1. Are incoming lines are set to pooled. My question is this: If I have an incoming call at my extension and I do not answer within 5 rings it then goes back to the operator. The operator then pages me that I have a...