Thanks for the info. I'll try the password backwards on Monday. Is it possible to lock the second password with too many wrong attempts? I thought I heard the vm say something about too many wrong attempts and it was going to notify the system admin.
Thanks
Went to a customer site and they needed a password reset. I dialed vm number and entered 9997 for mailbox and put in the 6 digit default password. It came back and said system administrator. When I go to option 9 for system admin it asks for another password. I don't remember it doing that...
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