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  1. VLG711

    CMS REMOVAL OF AGENTS IN DICTIONARY

    UtilCall has a bulk config tool that should do that. I've used it to add Agents to CMS. Not sure it works with CMS v14 yet.
  2. VLG711

    configurable TUIs?

    OOPS Meant to say "TUIs in Modular Messaging". Needed a coffee!
  3. VLG711

    configurable TUIs?

    Hi, Can someone tell me if the basic user TUIs are configurable in Message Manager? For instance in the Aria TUI when callers are listening to messages the 1 will rewind several seconds in the message. I would like to change it to another number. Looks like from the documentation this can be...
  4. VLG711

    Med-pro problem on IP connect System

    Yes I am hardcoding everything. Phone is green and can talk to all objects in the same PN. Problem is when i talk to an objects in a different PN.
  5. VLG711

    Med-pro problem on IP connect System

    We do have a private network dedicated to intra PN ipsi and medpro communications (Its a long story). All of my phones are TDM and we do not use VOIP for any other communications except intra PN. All users using Softphone only use telecommuter and never road worrier. I however have the need to...
  6. VLG711

    Med-pro problem on IP connect System

    We recently upgraded our PBX to ip connect with a dedicated private network handling inter-PN communications. At the same time I have a Med-Pro and C-LAN handling VOIP Softphone sessions that is connected to a public corporate network. Each network has its own dedicated network region. And I do...
  7. VLG711

    Calculating Values Created with a CASE

    Thanks Very Much! I will try them both.
  8. VLG711

    Need Recommendations for Call Ctr Wall Display Boards

    Here we use CoBox. They are very flexible and can create just about any custom display you request. http://www.coxtr.com/
  9. VLG711

    Calculating Values Created with a CASE

    HI, I'm using a CASE statment to count values in a column. a sample is.. Rowdate Trunk DNIS 2007071604 6 30003 2007071604 5 30003 2007071604 4 30003 I have created the following query which works correctly.. SELECT RowDate, DNIS SUM(CASE WHEN trunk = 4...
  10. VLG711

    Aggregating Durational Event Data

    Hi, I need some help with aggregating some data. I have a table that contains records of durational events where each record has a SEGSTART and SEGSTOP field. These events occur against a piece of equipment that can only handle a maximum of 24 events at any one time. So I need to know how I can...
  11. VLG711

    TTI and dialing 911

    Thats it. Thanks!
  12. VLG711

    TTI and dialing 911

    In order to meet regulatorey requirements in this state every phone needs to be able to dial 911. I have picked up a new PBX and it does not allow X ported stations to dial 911. I know in the past I have been able to set this up but I have forgotten where. Can any please point me in the right...
  13. VLG711

    Print " to a file from code.

    That did the trick! Thanks
  14. VLG711

    Print " to a file from code.

    Hi, In access I use Print #1, "xxxxx" command to write an HTML file. I cannot figure out how to print a " character. I need this for some java script that is in the page. I've already tried it with both a ' and a %22. Does anyone have any suggestions. thanks in advance, VLG711
  15. VLG711

    Passing a Arrays into Functions

    That did the trick - Thanks Skip!
  16. VLG711

    Passing a Arrays into Functions

    How Do I pass a Array into a Custom Function? I have an Array Defined.. Dim File_List1(4) As String I populate it and call the function.... ReturnVal = Send_Email_Upload(File_List(4), File_Count, date_time) My Function started this way... Public Function Send_Email_Upload(File_List As...
  17. VLG711

    Modifying the body of incoming emails.

    Hi, I receive automated emails informing me of current system alarms. I then have a rule setup that checks content and forwards important emails to a distro list. I would like to also forward the critical emails to pagers; however, the format of the body is not something that is presentable on a...
  18. VLG711

    Writing a Group-by Query into a Variable

    Hi, I have a DB that has a form with a timer. Once an hour this Form executes code that does some dlookups and writes the values to a HTML sheet. My issue is that I would also like to include all columns and rows of a group-by query. I don't know the best method for getting all of the data...
  19. VLG711

    M E S S A G E T R A C E R Anyone?

    See step 2 in the above post. These fields are in the change mst form.
  20. VLG711

    Tera Term Keys

    Hi is anyone having any success using tera term to work on a G3? I cant seem to get the F keys to work. Can anyone tell me what i should be using in the key map file? Thanks in advance, VLG711

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