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We have multiple cryatl (.rpt) reports that are loaded/called from an asp file. Are data sources have changed and we want to pass a new datasource as a varible to the (.rpt) report without hardcoding. How would I do that? Any help greatly appreciated.

email me at remedypro@nyc.com and i will send you the doc file i have on it.

Probably is the H table related to that schema of the underlying database.

Why dont you just use the USer tool and enter into the group form?

csv pretty? I think crystal reports is prettier. but csv is good in a way that it the data can be manipulated a little easier

Get any error messages or anything? If not suggest turn on filter logs and look at after a ticket appears to be submitted and then might be able to decifer better.

run this against the database: select name, schemaId from arschema and you will get the T-table name name is the form name and schema id is the (T) name. (EX.. User T1) (EX.. Group T2) then print that out and you will never be lost feel free to let me know if you need help.

Turn on your filter log. It should give you some help. What application are you using? Sounds like our CRM.

Then you might need to use SQL.

Why not use a escalation that calls a macro for those particular time?

Has anyone succesfully automated Remedy using crystal reports as the output file? And without user intervention?

Using an active link? Joseph M Spielman Sr. Remedy Admin/Developer StorageApps 1001 Frontier Rd. Bridgewater, NJ 08807 908-243-8819

Try NpViewer. It's used to view crystal reports from Netscape or IE. It on the cd-ron or I can email it to you.

Does CRystal have a macro/scripting/command line to run batch reports to go get the data run the reports and then export them?