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  1. ceriemer

    Outcall stops working until system rebooted

    Equipment: IP500, version 9.0.3.0 build 941. We use the Outcall feature for after hours service. If the system is not rebooted weekly the outcall will eventually stop working. Messages are taken and the outcall is scheduled but it does not call. Is this a know issue or does anyone know of a...
  2. ceriemer

    BCM50 extension missing button

    Sorry, I left out an important bit. The button is programmed for feature 986 on the phone. It's programmed for Feature 986. f you do a button inquiry on the phone it is correct. When you try to use it you get "not allowed" on the phone. If you look at the button programming table in Business...
  3. ceriemer

    BCM50 extension missing button

    I'm running a BCM50 with software 6.0.2.05.237. I have a DN with a T7316E phone that doesn't show a button on the programming table and the button doesn't work on the phone. I swapped out the phone with a known good phone and it worked for a while then quit. I rebooted the phone system and that...
  4. ceriemer

    IP Phone over VPN Tunnel

    I'm trying to connect an IP phone over a VPN tunnel. I have two locations, the main location with the BCM50 and the remote location. The tunnel is created with a Watchguard XTM5 series at the main location and an RV042 at the remote site. The phone does not see the server when I use static IP...
  5. ceriemer

    Tone during calls

    Never mind. The client wasn't giving me the whole story. Thanks, Chris
  6. ceriemer

    Tone during calls

    We have one phone that beeps about every 60 seconds when the client is on a line. Any one know what I can do about it?
  7. ceriemer

    Screen "shift" wipes out pallets.

    Sorry, I'm using Quarkxpress 7.1.
  8. ceriemer

    Screen "shift" wipes out pallets.

    Every so often it seems like my screen "shifts" or "jumps" and my tool pallets and open menus get messed up (go white). Turning them off and back on brings them back up with no problem but it happens a lot. Any one know what causes this? I thought it might be an autosave so I turned that off...
  9. ceriemer

    Lines in an image on my PDF

    I saved the image again and now it works. I must have done something wrong the last 3 times. Thanks for the help.
  10. ceriemer

    Lines in an image on my PDF

    The only difference is I'm using an auto-image runaround for this image in the quark file. Other than that the images are all the same. No compression, no channels and no layers.
  11. ceriemer

    Lines in an image on my PDF

    When I export to pdf the images all look fine. When I print the pdf there are vertical lines through one of the 4 tif images. Can anyone tell me what I'm doing wrong? The search funtion is down so this may have been answered already.

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