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Thanks kyle for helping. I tried the URL but it is not working. At present we are doing this manually in excel every time. The script will automate the procedure and will save time.

I tried many times using the procedure within excel but fail to do so, in addition the script will automate the procedure rather doing manually in excel every time.

Hi, Can someone share excel script which can import CDR raw data into organized and managed columns? i am using CM 8 and calls data is capturing on a desktop.

Dear All, I am using CM 8 and capturing raw calls data on a separate desktop PC. Management wants me to create a script which imports raw CDR data into Excel sheet in organized column. Can someone help and share the script. I am posting three sample rows of CDR file as a reference 091624...

Thanks Alex for helping

Hi. It is CM 8.x we acquired a new E1 for outbound dialing and facing some issue. After accessing the PRI using TAC as we start the outbound number we gets an announcement from TELCO that the number is not correct. List trace shows that CM is sending the digits one by one to the telco. Telco...

I have all calls in raw CDR data but how do i identify the abandon calls from raw data? is there any tagging/ identification mark pointing the abandon calls?

Hi All, Need help regarding abandon call record. It is CM 8.1. We also have a separate PC setup for collecting raw Calls data. From CDR Raw data file can i identify which call is abandon?? I need abandon call record from CDR RAW data due to some purpose. I know few Apps available which...