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thank you Valamagules, your answer comforts me, it was the same plan that I imagined, I needed an opinion from someone experienced. I am not using DLM, so Licensing would not be an issue.

Thanks Devolution for the answer. the reasons why i planned the project as i mentioned are: - the client wanted a zero down time - at the same time, we had to change the ACD agents from Hot desk to Micollab softphone, the client needed to deploy the softphones without disrupting the call center...

really need your help for this one, any suggestion?

Description of the current setup: Customer has a 9 MiVB in a cluster (ICP1-to ICP9) The customer has requested to migrate the users of ICP1, ICP2 and ICP3 to a new vMCD with a new Micollab (the customer wants to use Micollab features such as Micollab softphones). ICP1, ICP2 and ICP3 users...

I will never forget your help ten years ago, I was configuring my first mitel 3300 . many thanks.

in the sip peer profile/SDP Options, set the following parameter: ''Ignore SDP Answers in Provisional Responses'' to YES:

be careful, if you want to use the licenses of the physical system, you will need to add to the ARID, the license to convert to virtual. you cannot use an ARID of a physical system in a viral system without adding this conversion license.

try to add the subnet 192.168.1.0 to the trusted networks list on your Micollab server (usually, this the main cause for many communication issue)

the MSL version for my MBG is 11.0, Sorry for the putty commands, I thought I had saved a screenshot, but it is not.

I'll be back in the office by tomorrow, I'll update with the MSL version and the putty commands.

Hello Nasom, got update from Mitel support: there was a bu with MBG (version: 11.0.0.287), if you are using this same release, your issue is related to this bug. to fixe the issue, they opened Putty and execute few commands as a work around. the issue (403 forbedden)is now gone. if you have the...

have the same issue here, opened a ticket with Mitel support, they reviewed the configuration for two hours, they didn't find anything wrong, but they still unable to explain why the MBG is sending the ''403 forbedden''

you install a Micollab on Hyper-V the same way you do for a physical server, the only difference is that you need to have a virtual license. 1- Install MSL using iso file 2- license the server and sync with AMC 3- acces the server from the web page (Micollab IP/server-manager), go to blade and...

Thanks again Billz (you deserve a star for this contribution). will be onsite next week for testing and will update.

Thanks Billz66 for the advice, I made the same recommendation for the client but ($$$) he preferred to postpone. Thank you jpruder for the information, I am not very familiar with the creation of the option 125 on Linux, do you have a link for a documentation that explains how to do it?. Has...

Cluster of three Mitel 3300 version MiVB 8.0, on each of the three sites there is a 5550 console, DHCP is provided by the 3300. we plan to migrate the three sites on a Mivoice Express in the cloud and my concern is about the console 5550 since the 3300 will be removed and I do not have a DHCP...

have a cluster of two controllers: Controller A: contains all IP phones (release: MiVB 7.2 SP3) Controller B: Contains Digital and Analog phones - Internal calls between IP extensions (in A) show the name and extension of the caller - Internal calls between digital extensions (in B) shows the...

As usual, always so dedicated and so accurate. Thank you Kwb, you deserve a star

Can someone help please? thank you

We plan to convert an overloaded MXE standalone release: MiVB7.1 (300 IP phones + 300 analog and digital phones) into one vMCD (for the 300 IP phones) and one MXE (for the 300 analog and digital phones), we think to do it by following these steps : A: take a backup of the current MXE, restore on...