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We want to use it to copy block level backups from our image servers - lots of little files. So, there was no complicated installation? I couldn't image what could take 8 hours to configure. Have you successfully used the product. thanks,

Has anyone purchased the Image Level IData Agent? And if so, what are your thoughts on the installation? They won't sell it without a day of consulting services to configure it. Does it really require that? thanks

I added a subclient - no jobs have run yet. I want to change the Storage Policy associated with the client and can not find an option to do so. The only thing I am able to do is just delete the client. There must be a way to just change the policy associated. thanks

Does anyone use SQL as their DB instead of ARcserve's. If so, any problems or gotchas?

Well, first - alot of small files is going to be slower. You also need to look at the nics, there config, the switch - are they both connected to the same and what is it - 100MB or gig? Then look at the servers you are backing up and the same things on them. Also, do you have the agents...

I just did the same, upgraded an Arcserve from 11.1 to 11.5. The documentation said that it is backward compatible with the 11.1 agent. But my exchange job failed and said could not connect to agent. Support for this is not alot of help and give you the same wrong information. hopefully...

When I upgraded from 11.1 to 11.5, I have to uninstall the old to install the new. And now all of the jobs are gone. The documentation said this information would be retained, as well as the database. Is there a way to get the jobs back, configuration somewhere?

In control panel you have to right click and disable the resource, then Arcserve can see it

No, sorry for the confusion - CA has both linux and Unix agents. Diff's are not platform dependent - you can select diff's for any. Differential backup -- backup of all changes since last full backup. The day following the full backup would include changes that day. The differential backup for...

As long as you have the linux client installed. You can do diff's on any platform, it's all about the date and archive bit