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  1. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    @Menniss I noticed the LAN2 (192.168.43.1) was in the IP Whitelist which is not being used so I deleted it and added their Public IP. They could have a phone with the incorrect credentials trying to register from that IP over and over, however with how slow Avaya phones are - I don't really...
  2. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    @nnaarrnn Thank you for taking the time to respond: We switched them over to TLS 2.5 months ago and they have been fine for the first two months. They have IPO SE in a 11:11 VM w/5 locations using TLS (DigiCert) - no SBC. We have many other clients running the same everything with no issues...
  3. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    @john3voltas "It seems you only have a single SE instance. What you seem to have is 5 different phone locations.": Its a very Similar Setup to Powered by. IPO SE in a 11:11 Cloud, 5 locations. "If the remote phones on the other 4 locations don't support encryption (16xx) then it might still...
  4. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    Hello all, We have a Avaya IPO SE in a 11:11 Cloud with 5 Remote Locations. One of the locations is having in issue with a few phones, the rest are registered. A handful are showing "Acquiring Service". When I cleared the "VoIP Security" the down phones logged in. What could be causing the...
  5. dsm600rr

    One Phone Sending CID as "Unknown"

    @FractalTelecom Short codes good however appreciate you chiming in - we are all set.
  6. dsm600rr

    One Phone Sending CID as "Unknown"

    @derfloh / @kwing112000 Much appreciated gents, that was it!
  7. dsm600rr

    One Phone Sending CID as "Unknown"

    I thought about it - however its the CEO's phone and hes just a joy to deal with. I will go this route though, thank you. Had hopes it was the dial in however not very high haha!
  8. dsm600rr

    One Phone Sending CID as "Unknown"

    Hello all, We have an IPO SE running in a VM Cloud on R11.1.3.1.0 Build 34. They have a 9N Short code going out 50Main ARS with Nsi to the Main Number. All of the other phones show the Main Office number, aside from one showing "Unknown". Phones are 9608's The only thing I noticed different...
  9. dsm600rr

    IPO SE Update to R11.1 FP3 SP2 - VM Console: bash-4.2$ on CLI

    Hello all, So we updated a few clients running SE Select on a VM in 11:11 Data Center to: abe-11.1.3200-6_el7.iso The update went OK, however when I logged into the Web Console as Administrator, I am now seeing: Others we updated, show as they should: Thoughts?
  10. dsm600rr

    IX Workplace App "A general error has occurred while attempting to contact the messaging server

    derfloh: Good question. I will confirm and report back, thank you. ACSS / ACIS
  11. dsm600rr

    IX Workplace App "A general error has occurred while attempting to contact the messaging server

    Hello all, I have a IX Workplace User that randomly gets the error: "A general error has occurred while attempting to contact the messaging server" - and then it will go away and their messages will reappear. Per the end user, they are never on Wifi, so this is cellular only. Thoughts...
  12. dsm600rr

    1 User unable to listen to Voicemails

    Chiming back in on this as it was quite strange, however the Firewall admin found something on his end and it hasn't happened again. ACSS / ACIS
  13. dsm600rr

    hi guys, i have a virtual machin

    * for the incredible patience observed. ACSS / ACIS
  14. dsm600rr

    IX Workplace, SMS?

    Hello all. Is SMS an option via the Avaya Workplace App on SE Select? They use One-X for internal messaging and presence, however would like to text clients from time to time as well. Is this an option? ACSS / ACIS
  15. dsm600rr

    Remote J100's - New/Renew TLS Certificates

    To add to this tread, I did contact no-ip/digicert, does this sound correct? My email: "We have your SSL Certificates that we are using for TLS on remote Avaya Phones. These certificates expire in one year, so my question is, how do we re-issue the certificate for another year, once we are...
  16. dsm600rr

    Force Downgrade a Server (SE R11)

    Spoke too soon: ACSS / ACIS
  17. dsm600rr

    Force Downgrade a Server (SE R11)

    derfloh: Worked like a charm, thanks again. ACSS / ACIS
  18. dsm600rr

    Force Downgrade a Server (SE R11)

    derfloh: I will mess around with that, appreciate it. ACSS / ACIS

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