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Thanks for the replies. The way I ended up making it work was to CFA a free analog extension to the external number and make the analog extension the only member of a ringing group for the night service.

I have a customer with a BCM50 R1 who wants his night service to forward to an external number. In other words, instead of hitting the night service and having incoming calls immediately go to the AA, he wants the incoming calls to forward to an external number. What's the best way to accomplish...

Hey guys quick question, I think I know the answer but just to confirm. I have a customer with a MICS. He's thinking about going from POTS to Centrex which will require him to dial 9. Right now when he goes off hook, the set will automatically pick up an outside line. Is there any way we can...

Has anyone gotten a BCM to work with SIP trunks provided by an outside company (ala bandwidth.com) or even know if it's a supported configuration?

Hi everyone, quick question. Is there anyway you check the amount of dsk spaced used on a BCM 400 4.0 through Element Manager?

But Shoretel doesn't support it. Go figure

Mediatrix now has a MGCP ATA

The answer is "yes" you can use a 64 bit server with 32 bit OS and 32 bit Shoreware.

Does anyone know if you can install Shoretel 7.0 on a 64 bit server running a 32 bit version of Windows Server 2003 SP2. The server people (Dell) says that windows will run fine, the question is whether or not Shoretel will run.

Just about to install our first Shoretel system. Customer want to use ATAs instead of analog ports for Fax machines and such. I know Shoretel has Mediatrix as their reccomended ATA vendor, but as this is a SIP device which will use the equivelant of 5 IP phones, I'd rather not have to give up...

so when this customer tells me that everything was working fine before I replaced the BFT, she's lying to me correct?

Is there a comparable patch for 3.6 ?

can you say if this fixed the problem or not? I've got the exact same problem with a 3.6 system that I just replaced the BFT on. TIA

It's a non-patched system. I checked all the existing patches for V2.0 and nothing seemed relevant even in the remotest sense.

I had 2 different BCM50s V2.0 have their voicemail lockup and require a reboot in the last couple of weeks. The only way to fix it is to reboot. Has anyone seen this and if so what was the ultimate resolution. I've checked on nortel.com and there's no known issue or patch that describes/fixes...

thanks for the replies guys

just trying to change a single DN. I know with EM and 4.0 you just click on it but IP connectivity is a problem right now.

Hi all, I've checked the docs and done a seach on past threads, but I can't find the procedure to perform a DN renumber through the Telset interface. Can someone enlighten me please. TIA

How do I verify core loads?

not even if they're at the same rev level? That's going to be a pain.