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I have a DID number that is setup as a MCR on multiple phones in a small NOC in our office. They have now decided that they want to forward those calls from that DID number to Kuala Lumpur. 3 nights a week from 11:00 PM to 7:00 AM. I've told them they can do it manually from one of the phones...

Good morning. Anyone out there have any experience with reputable companies in purchasing and selling Nortel equipment. We have a number of 3903 phones and PBX's that we are looking to sell. If you have a vendor that you use could you please pass that contact information along. Thank you.

Can anyone lend some guidance for an individual who is new to the CISCO VOIP world from a programming perspective. I have installed the physical voice gateway equipment and the call managers along with the VOIP phone sets but have "no experience" in programming. Any suggestions on how to get up...

Afternoon. Its always the little things that come to haunt you. I have a question for the community and would appreciate any help. When calling our office in the evening you are prompted to either leave a message or if you know the users name you can enter via the dial pad. The question I have...

Afternoon to all. Quick question regarding broadcast messaging on Call Pilot. Our office in Reston, VA wants to be able to send out a broadcast message too 2 locations in New York and New Jersey. In order for this message to be broadcast would I need a "broadcast mailbox" on each system or would...

Greetings to all. I have a scheduled move coming up where they are moving 18 people out of my office to another facility. In turn there are 15 new people moving back into my facility. Because of mailbox limits on the Call Pilot system here I cannot keep the 18 people on the system and accomodate...

Many thanks for the info Gibblett. Regards. Lou

Need some assistance in setting up Pilot DN for hunt group loads needed to activate DN and load used to enter exntension numbers. Thanks in advance Lou

Would setting up a Pilot DN be a better solution ? Realized that hunt will "only" work when the extension is busy. Here is the situation, want the main number of 2979 to hunt to a number of different extensions whether busy or a ring no answer. If setting up 2979 as a PILOT DN for this would be...

I am trying to setup a lineaer hunt group. In testing out the hunt group when I dial the main DN on the phone it just rings no answer. I have the HUNT number designated as the second phone in my test and does not hunt over to that number. I know that I am missing something simple here. Anybody...

Good afternoon. What program would I use to find an extension that appears on more than one telephone set in an Option 61c. Again thank you all for your assistance. Lou

Does anyone out there know why when a user attempts to access the Call Log that the system asks for a password ? And where can this password be changed or disabled. Many thanks for your help as always.

Can someone out there kindly explain MARP and how it relates to a button appearance on a digital phone. Thank you. Lou

Good morning. Option 11c. Can anybody advise if there is a way to call forward 2 seperate extensions that are programmed on a 3903 set. This dept has shift workers sharing desks. They want the techs to have the capability of call forwarding their extension to their cell phone when they are not...

Good afternoon. Sure that this question has been asked many times in the recent weeks. We have 2 Nortel BCM 400's where do we find the DST patch ? Our vendor wants to charge 100.00 per site. Many thanks in advance.

Good afternoon. We have 2 ISDN PRI's and some outside users are telling me that when they are making calls that the calling number is not displayed at the distant end. Where do I need to check to verify that the information is being sent out of the Option 61c over the PRI correctly. Many thanks...