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Hello all! We are running Res 3700 5.7.0 with KDS screens in the kitchen. None of the pre programmed chits are exactly what we are looking for. Looking for someone who can let us know what our options are and program custom a custom Chit. Thanks in advance! Dave Erie,PA.

Hello all! Running Micros 5.7.0 and we Express station 400's for our kitchen KDS which are great but HUGE. I have a spot for an additional expo station but we don’t have the room for an Express Station 400. I was thinning of trying an install on a WS6 running win 10. Has anyone successfully done...

Hello! Running a highly custom res 3700 5.2 server win 7, which will be difficult to upgrade to 5.7. Wanted to change our kitchen to kds and looking at the express Station 400 but wasn’t sure if it was supported. Our Micros rep says it isn’t, but he also said workstation 6’s wouldn’t work...

Yeah, so trying to connect to the DB of the micros server from another PC doesnt seem to be very simple.. Any ideas on that?

Hello and thanks for the reply! Yes, just for updating reports etc. Your bad experience is exactly what I’m worried about. We are open 7 days a week so if anything breaks there isn’t much time to fix it. I will take your advice and install Crystal on another office PC. Hopefully connecting to...

Hello! I was planning on installing CR 2013 v14.1.5.1501 onto my Windows 7 Res 3700 5.4 Server. Just wondering if this has caused any issues for anyone. I dont have a test server at this time to make sure the install won't break anything else.. Any info would be greatly appriciated! Thanks...

Hello! Is there a way to sort the required Condiment Groups so they come up in a different order when entering a customer order on the touchscreen? I was unaware the order they are displayed was based on what numeric number you made the group and it was unchangable (without everything...

Hello! Thanks for the great information. As @wildbar predicted, we are looking for to have these sauces present to be used as checklist on the ticket. With everything closed and doing takeout only, some of our items do only come with one sauce or option, thus it is not on the ticket. Normally...

Hello! We are running Micros 3700 5.4 and want certain condiments to come up automatically when an item is added. For instance if a server adds a Fish&Chips the condiment of Tarter Sauce would automatically attach to the item without the server having to click anything additional. Click...

Hello! I am having a few issues with our 3700 recipts and I havent been able to find a solution by searching the forum. First: The term "Service Chrg" which prints on the customer recipt for our deliveries is very misleading. Its all service charges (which is only our delivery charge) + their...

Hello! This has been stumping me but I'm hoping someone has the answer. Is there a way to sort the required Condiment Groups so they come up in a different order when entering a customer order? No matter which order I enter the groups in, they sort by number. When putting in the orders we want...

Hello and thank you for the reply! I was able to find 'Exit Condiment' and I believe that is just what we are looking for. I was searching for something like this but did not expect it to be located in Function Transactions, but there it was. Much Obliged! -Dave

Hello! We are having issues with a few of our build your own items on 3700. We want a build your own burger. Click on the BYOBurger item, first required condiment for temperature (which works great, a choice is made) then then we want to have another required condiment group pop up with all the...

I am having the same issue on e7 4.2. Anyone find a workaround?

Hey Guys! In our restaurant we dont have our revenue center set to print customer receipts automatically when a check is out in. This works great except when the bartenders or servers are taking phone orders for TOGO or Delivery orders. In this case they have to take the order, send it, which...

Hello! We currently use Micros 3700 5.2 in our restaurant, and it works great for us. We are planning on launching our own delivery shortly and need to know the best way to do this with the micros system. I see we have the module Dispatch Delivery installed, but we know nothing about how it...

So trying to update to a newer BIOS/platform, but not sure if I have the newest files. Install the bios stand alone update what came with the platform package, it says it installs but stays at G1025 (which it bay be), but when running the GR3.0 platform installer, it’s telling me “The model...

Thank you very much!

Hello! Updating 3700 from 4.8 to 5.2 and need the pre-convert script. Would any of you be willing to help me out with the file? Thanks!

Hello! Upgraded from 3.x to a 4.2 server I was previously using in an installation, which worked great. Server is running win7 on an i7 cpu, and 3 workstations are all WS5a's. All same equipment was working great in previous install. So restored database from old 3.x system and everything works...