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I do not see the ability to set Line Groups anywhere on the Partner System.

Now that we are on a PRI only Trunk I am trying to mirror the system to match what we had with Analog Lines. We have about 15 different numbers on PRI but only one of these numbers is used for DID currently. I would like the other 14 numbers to ring the headsets which are set to ring...

I was able to get the PRI Trunks to automatically show up on the ALS Configuration after adding the Trunk as a Line Appearance Button. Anyway to modify it manually so don't need to have a Line Appearance Button?

We are replacing our Analog Lines with a single PRI. I am trying to configure the Automatic Line Selection to pick up the PRI Channels (13-22) but when I select the Modify ALS Checkbox the ALS comes up but I cannot make any modifications. How would I be able to get these 10 channels to be...

Found it...Thanks for your help. Breakouts under VM settings.

Is there a way to setup the IP Office: Partner Edition to give users the ability to get back to the Operator if they reach someones Voicemail? I've tried *0, *2, *3, and 0-9 but cannot break out of Voicemail. Is this possible with the Embedded Voicemail? Thanks!

I have captured a Screenshot of the Basic and Advanced Settings. I have tried it with both a DID Setup and without a DID Setup and get the same results. Basic - http://www.mediafire.com/?mc6fs72r2haoava Advanced - http://www.mediafire.com/?ewymwd0jyroyqm1 I really appreciate your help with this.

TTT

Here is the error getting back from the PRI...any idea what could be configured wrong on IP Office to cause this. I have changed PRI Number to 1111111111 and External Number making call into PRI to 2222222222 so that you don't have the original numbers. Thanks 2011.05.31 15:49:50 TM.T02 09...

You can link the Trunks to the Auto Attendant and set delay in the Advanced Settings of the Trunk under VMS Settings in the Manager Application.

I have configured the IP Office and am now able to make Outgoing calls across the PRI however it appears that Incoming Calls are not being routed properly. The PRI Provider says that the Avaya is rejecting the incoming call. Any ideas to what could cause this?

I now have an Adtran 904 installed. What else must go into programming hte IP Office to accept this and utilize the T1?

Unfortunately, I was not involved in the ordering process. What little information I have been giving, is the T1 will be shared for data and voice. The Covad tech came and configured the router and didn't ask any question and just said when Verizon runs the Smartjack, just plug it into T1...

The smart jack is plugged into the t1 port on edge. I currently have lan connected from edge to ip office which sounds wrong. So I plug it from wan port on edge to ip pri card?

We were giving an Edgewater 4500T4 and have the PRI 1U expansion card. Is there any way to plug that edgewater into ip office or am I missing some hardware?

The only ports available on the back of the Edgewater Router are LAN Ports. I have connected the Cat-5 cable from there to the correct Port on the PRI card (9).

Hey all...our company has ordered a Covad T1 Line to replace our 8 current POTs lines. Covad installed a Edgewater Router connected to the T1 and I have connected the LAN Port from the Edgewater to the PRI Slot on our PRI Expansion Card in our IP Office Partner Edition. I went to the Trunk...