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Haha thanks (Y) Yeah I found it in the end. Thank you everyone for your help.

Amazingly it all works now. Thank you for your help.. Amazing :) My only issue is when it gets passed to the general delivery mailbox it plays the default leave a message message (posh British lass). Where do I upload the message for that? Thanks

My general mailbox is 100. Do I set that as the attendant extension in greeting tables? Thanks

AMAZING THANK YOU.. it finally works :D Now how do I access the general mail box that I assume it sends you to? thanks

Thanks for the guide but I had already done that except select the correct line and it still is not working. Anything I could be missing? Thanks your help soooo appreciated.. have been banging my head on the wall for hours now ha

This is all element manager Thanks

Where would I find these line settings? Thanks

I have (to my understanding) set up auto attendant correctly but no matter what I try it does not work. Any suggestions or easily missed options? Thanks

I have set up the auto attendant and the greeting tables but it just carries on ringing, it does not ever play the message. Ringing individual lines work with voicemail. Is there a little setting I have missed? Thanks Oli

We currently have a main line that rings all the phones and we can also individually call phones from outside the property (if that makes sense) we want the recorded message to play after so many rings on the mainline but still have the individual voice mails when directly calling the...

Thanks for the replies. Is it possible you could explain what I have to do just to get it to play the message after 12 rings? As I am not sure how I should set it up. Many thanks Oli

Hello, I have recently been tasked with reconfiguring a companies phone system. They have got a professionally recorded message that they want only to play after 12 rings on the main (public) number but only between 9 and half 5. I can't find the relevant settings in BCM or CallPilot manager...