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Wanebo, Thank you.

Wanebo, Will restarting the application for each HA pair work?

I have a certificate expiring next month on our SBCE 8.1.1 with an EMS HA pair configuration. We have generated the CSR and installed the new cert on the client and server profiles. I have been instructed I need to restart the application on each HA pair to have the certificate applied. Is this...

AvayaTier3 Thank you.

we are closing an office that has an ESS server with a g-450 media gateway. I am good with the steps to uninstall the media gateway but not sure of all the sequential steps to remove the ESS server. I know I have to disable the ESS cluster before I can remove it but are there other steps...

jimmmaaa, We did a proof of concept with Zoom phone last year and tested Poly and Cisco phones. Basic features work OK and programming from the Zoom portal is straight forward. Zoom is continually adding features catching up to Avaya. Due to a merger with another law firm Zoom phone has been...

lopes1211, Thank you. Exactly what I needed.

I need to find and download the latest VMware to patch our current version 6.5.0 Update 2 Build 10719125 and Update 3 Build 16576891 on our CM servers as this version has known security vulnerabilities. Any assistance is appreciated.

phoneguy55, I am glad you raised this question as we were in the same situation Monday given the 3.5 hour outage that created serious safety and liability issues for its customers forcing us to use mobile phones for E911 during the outage period. If we moved our 911 traffic away from Redsky...

We are running VMware 6.5.0 update 2 (Build 10719125) and update 3 (Build 16576891) on our Dell servers for CM, SM & SMGR. These versions have known vulnerabilities and I need to find the correct VMware versions so I can patch the servers.

biglebowski, AVP. Found what I needed on PLDS. Than you.

I am lookin to update our VMWare version 6.5.0 update 2 to address the recent vulnerability identified by CISA. Where do I access the correct VMWare version.

Wanebo, I have worked with my network co-worker and we have ruled out either a network or certificate issue using Wireshark. Is our next step a reboot of the SM servers?

Wanebo, Thank you. I will reach out to our network team as I am suspicious some changes were made.

We recently updated our Cisco switches, routers and firewalls and I discovered that the Entity Link monitoring between our ASM-1 and ASM-2 servers are down to CM with a 408 Request Timeout. I tried to deny and and accept new service on the links but no result. I can ping between the CM and ASM...

AvayaTier3, I had a spare fan assembly and changed it out which cleared the alarms. Thank you again for your assistance.

AvayaTier3, Thank you.

AvayaTier3, Thank you for your detailed reply. How do I discern which power supply may be bad (03A00 or 03A15) as the test commands show both sides show an alarm code?

AvayaTier3, Here are CM command results