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Thanks. Tried that. I set up that phone with two others in a hunt group, and then pointed a path from the ccr to the group dn. Worked just fine, but after 12 rings, I got a system message that states the person you are calling is not available,... then it drops me back into the ccr menu...

hi- I have a nortel norstar phone system ics 4 with a startalk flash vm system. We are using the AA and CCR, and I am trying to get a transfer point on the ccr to ring continuously until someone at that extension dn picks up. It has voice removed and it rings 12 x now, but the bounces back...

OK- I've made some adjustments and we've changed from using the zero path to using 6 for our emergency calls. However, I need to have the staff re-program the tree path to a different hunt group each day so that it routes correctly. I'd like to avoid that as I can see additional problems being...

OK. I just set up the circular hunt group where hunt group 001 is set to overflow to 002 and then 002 overflows back to 001. I also changed the transfer return from 6 to 12. I placed a couple test calls and now it rings 12 x, but it's still going into voice. It is the general delivery...

Thanks for all the responses! It sounds like a good idea. I was able to find the transfer return and will change that today to 12. As far as setting up a circular hunt group - I assume you mean creating a new group that mirror's the original, and setting the hunt overflow to say hg002 from...

Thanks for the quick reply! First off, not sure where I'd go to see if the hunt groups are set for overflow. I know where to get to them in system programming, but it doesn't seem to offer me the option. Second, not sure where I'd look for the transfer return either. Is that a setting on the...

Hi- I'm rather new to all this and certainly not that technical. Anyway, we just implemented our AA at our busy 24-hour animal hospital. Aside from a few little bumps (system reboot wiped everything from memory!), the only on-going issue I have is trying to get our zero/emergency option to...