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i couldn't see exactly what they did, but the issue was caused by defaulting the PBX whilst still in netlink mode - something that shouldn't be done. prior to connecting via netlink you should carry out a config backup using command 90-57 from a handset - this stores a copy to the individual...

sorted by NEC.

tried all the above, still no joy :((

PFD45....i cant recall that i did.....hmm i'm back in the office monday so will give it a try

unfortunately it was that very process that got me into this predicament in the first place :( i've lost count of the amount of times i've carried this out in the past week! any other idea's?

by the way when you say 'factory default' do you mean take it all the way back to v2?

i've done that already, see my post above. i have tried uploading v6 software from various sources. one more thing to add to the above, if i connect and try to upload a config, this also freezes halfway through. i have this logged with NEC tech support but they also are stumped i think!

HI everyone, i've got an issue which appears to have stumped everyone! I have 3 new SV9100 systems in my office waiting for deployment - they will be netlinked. So, here goes....... i had all 3 working fine with a 'dummy' config, all netlinked, all upgraded to v6.00.67 software, all ok. Then...

what issues are you getting/what support do you need?