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I've decided to hire a technician make the change. I understand trunks 19-23, when assigned to Group 00 should not be usable but, well, they are. I even changed their trunk group to (supposedly non-existent) Group 05 and the calls still went out on channel 23. Pressing Feature+3 displays 192...

Thank you. (The IPK uses lines 1-24 rather than 0-23.) Anyway, memory block, 3-03 'Trunk-to-Trunk Group Assignment' shows lines 01-08 in Trunk Group 01 and all other lines in Trunk Group 00. Changing the memory block 3-92 'Trunk Selection' for lines 19-23 from "MF" (DTMF) to "nil" had no...

The telco reports that outbound calls still originate on line 23. If the telco disables the line, the phone system does not recognize this and the outbound call fails "busy".

We changed Trunk Selection Memory Block 3-92, lines 19-23 from "MF" (aka DTMF) to "nil". However, even though the PRI supports only 23 lines, lines 24-28 also existed. We also changed those from "MF" to "nil"; I hope that was correct!

We are switching from a "converged" (voice+data) service that supports 23 CO lines to one that supports 18 CO lines (on a PRI). To prevent outbound calls from originating on CO lines 19-23 I am told I have to "busy out" those lines. Can somebody tell me how to do this? I do have the programming...

Our NEC Electra Elite IPK system contains two Conference Bridge cards (CNF(8)-U10 ETU). Is it possible to restart the Conference Bridge without rebooting the phone system? Periodically one of the Conference Bridges makes noise, becomes inaudible, etc. while the rest of the phone system operates...

Is there a way to reboot our two-cabinet Electra Elite IPK without switching off the power to the two cabinets?

We have two Conference Bridge (CNF(8)U1) cards in our Electra Elite IPK system. The volume level for all callers on ONE conference bridge is extremely low. The volume of the greeting is also low. Turning up the phone volume does not help. The volume level of the second bridge is normal. Is there...

We have an Electra Elite IPK equipped with a PRT(1)U20 ISDN card connected to a Paetec PRI. The PRI will be replaced by a connection to an Integrated Access Device* from TW Telecom. All numbers will be ported from Paetec to TW. 1. Does this change require re-programming of the IPK? 2. Suppose...

I would like to prepend the digits "1010444" to any any call whose first three digits are "011". Can somebody tell me the values for the following memory blocks: 1-14-01, 1-14-03, 1-14-04, 1-14-05, 1-14-06, 4-40. The Programming Manual provides this example: "TEL 100 dials 1-9727517645, seizes...

We have an NEC IPK Elite with a PRI. I'd like to use two different long-distance (LD) carriers, one for domestic calls and one for international calls. Is this possible? Ideally the system would route the call based on the first few digits dialed (1 or 011). An alternative would be to have...