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  1. annalyssa

    How to modify an existing custom Outlook form

    I have just done more tests. And my modifications have now been saved. The only thing is the subject of the message form. I need to change it. Is this possible or do I have to create an altogether new form?? If so, is there a way to copy the settings of the old form into the new one? Thank...
  2. annalyssa

    How to modify an existing custom Outlook form

    Hi, I need to create a new outlook form based on an already-existing custom form. I have selected the existing form and published it in my personal forms in order to make the modifications. I then selected forms, design form, selected my saved form and changed some fields as a test, published...
  3. annalyssa

    HELP! Company auto greeting message has been modified

    Hello, When dialing the company's phone number, the regular automatic message does not answer. Only the last portion of the message, the portion that says "For immediate assistance..." etc does. I imagine this is a result of the receptionist's modification of the message for the holidays, but...
  4. annalyssa

    EASY VM QUESTION: Can FCT980 send a message to 2 mailboxes?

    Actually, I just figured out a more convenient way for non-admin users to do this. They can send the vm to themselves, and send copies of the message from their own mailbox using option 5. Thanks though! Anna-Lyssa
  5. annalyssa

    EASY VM QUESTION: Can FCT980 send a message to 2 mailboxes?

    So... you can't do it without creating a group list?
  6. annalyssa

    Officejet 7210 persistent "Carriage Jam" message

    Hi, thanks for your help. Apparently, plugging the printer directly into the wall (not the power bar) fixed the problem. ??As long as she's happy...
  7. annalyssa

    EASY VM QUESTION: Can FCT980 send a message to 2 mailboxes?

    Hi, Just one quick question: Can you record one message and send it to two different mailboxes using FCT 980 without using a group list? Thanks!
  8. annalyssa

    Officejet 7210 persistent "Carriage Jam" message

    Yeah, I'm waiting to hear back from the user after a cold reset. Sorry to hear that the printer isn't well made since we just deployed a bunch. Thanks for your help, Anna-Lyssa
  9. annalyssa

    Officejet 7210 persistent "Carriage Jam" message

    Hi, I have an officejet 7210 that displays the message "carriage jam". It says “open door, clear carriage jam then press ok.” Paper is clear. A restart doesn't change anything. Any advice?
  10. annalyssa

    Out of service when busy

    you're right. It's FWD on busy to an invalid DN. Thanks!
  11. annalyssa

    Out of service when busy

    In English, the message is "NOT IN SERVICE
  12. annalyssa

    Out of service when busy

    Thanks for coming to the rescue... It's a message that shows up on the screen of the phone calling his extension when he is on another line. In french the exact message is: "Hors service". His voicemail seems to be fine.
  13. annalyssa

    Out of service when busy

    Can anyone help? It's Meridian 7310. Why is it that when someone calls this phone when it is already in use, it indicates that it is "out of service"? Help! I need to solve this asap & would much rather not have to reprogram the phone completely.
  14. annalyssa

    Out of service when busy

    I'm hesitant to set copy the phone because I'm not sure whether it has any special features - I wasn't the one to program the phone originally. Worse-case scenario, I can set copy & do damage-control afterward. Any other advice? Thanks!
  15. annalyssa

    Out of service when busy

    Hello, I have a user whose phone says "out of service" when he is on another call. Can someone help me reprogram his phone so that other calls can get through? Thank you.
  16. annalyssa

    Manager wants calls to ring at assistant's extension

    Thank you Mr. Reeve. Worked like a charm.
  17. annalyssa

    Manager wants calls to ring at assistant's extension

    OK, thanks, so when I get to LINE ASSIGNMENT it displays: Show line:___. That is where I enter the line I want to have ring at the phone I am programing?
  18. annalyssa

    Manager wants calls to ring at assistant's extension

    Hi, This is a pretty easy one I suppose. I need to program a phone so that it rings at another extension simultaneously. Can someone give me step-by-step instructions? Thanks!

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