Hello again,
I am in the process of getting the vector programming from the "GODS". In the meanwhile here is what they told me to ask everyone.
"Write them back and tell them that the main number that is being called, 652-XXXX, is a SOFT NUMBER. This will make the difference in what you are...
We do have call vectoring with prompting on the PBX and an announcement board also. The problem lies with the last few thing that we want done. We have the phone ring 4 times and it goes to the vector with 8 options. Once the caller chooses which option they want it immediately goes to VM...
Hello all,
I am a newbie to Avaya so please be kind. Here is my scenario...
Need to have main # ring 3 times, if unanswered it needs to play a message to press 1-8 for respective departments. Once caller presses respective #, that phone needs to ring 3 times before going to that phone's V/M...
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