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We have several customers with IPO 500's using SIP for their incomming lines. I know faxing doesn't really work well over SIP and I've read some posts that say that G711 will help but I'm looking for some exact suggestions here. Is there any way to: a) use the IPO to route faxes through to...

No, the SIP licenses only get used up as channels are in use. You can create as many SIP Lines as you want, if none of them are in use then none of them will pull a license. It's working so... -- Mike

Thanks, that worked! -- Mike

Does anyone have any tricks/work-around's for implementing SIP trunks using DNS or multiple IP's? We just setup CallCentric as Line 11 with one single SIP URI phone number. The only way I can get the actual SIP Line to work is by performing an nslookup on callcentric.com and using the first IP...

We attended a webinar today that said July 31st. Either way it's soon. -- Mike

Just wanted to give everyone an update. We go the 4690 to work, sort-of. While I'm not 100% sure we needed the 3rd party end-point license (being as it's really just a 4600-series IP phone) we did need to turn on automatic registration. After we did that we deleted the manually created...

The 4690 does not support SIP, only H.323, as per page 9 of the attached document below. -- Mikehttp://dl.getdropbox.com/u/32595/233507_7.pdf

Check out the attached PDF. I pulled this off our Partner Portal and this was in the IP Office Accessories download section. Cover page 1 shows the 4690 and page 8 (page 10 of the PDF) shows the 4690 as well. There has got to be a way to get this to...

Maybe we'll have to wait for 4.2 for it to be supported? Anyone have any other IP conference phones that they've tried and have gotten to work? -- Mike

No worries. I put on on order just in case. Compared to what we just spent for these 3 phones it's a piss in the bucket. I'll be back in a few days with an update once we have the RFA. -- Mike

Yes, the 4690 is essentially just a Polycom unit. I just bought 3 of them, one for each of our offices, so I'm really hoping they work because I'm running out of options. I don't have the RFA for the 3rd Party Endpoint (RFA #174956 for anyone that refers to this post) but I'm going to buy one...

I keep getting Reg Err Request Error every time the 4690 boots. The first time I plugged it in the 4690 went through the normal motions. It was able to obtain DHCP, grabbed the 46xxupgrade.scr, then the 46xxsettings.txt, and then proceeded to download the 4690_020005.bin file and save it...

So is the 4690 considered a 3rd party H323 endpoint because it's technically for the Definity and not the IP Office? Do you know if the SoundStation 2 Avaya 2490 works? I need something that looks like a conference phone so the SoundPoint IP isn't going to work for us. Thanks, -Mike

I'll try the 4960. Thanks. What I meant by RFA was if I needed an IP license. I was reading somewhere that if you wanted to use a non-IP Office phone on the IP Office you needed to purchase part #174956 which is a "IPO IP ENDPOINT RFA 1". Every license we purchase for the IPO is referred to...

I'm looking for suggestions for an IP conference phone. We have two offices and our main control unit, the IP406V2 is located in NJ. Our TX office just has IP phones that are connected via VPN to the NJ office. There is no control unit in TX. TX gets its dial-tone from NJ (we use SIP for our...

No I did not. It is still showing up that way and now the entire conferencing center doesn't load at all. We are going to have to install everything on a new server.

Thanks!

Great, thanks! Do you know if there is any way to change the default extension of the phone without performing a full reset? -- Mike

Does anyone have a list of the phone commands like MUTE + RESET + # or MUTE + VPNMOD + #? Is there a doc of them all on Avaya's web site? Because I can't seem to find a reference manual for them. Thanks, -- Mike

Avaya IP Office version 4.1(12) with a 5610SW IP phone. We purchased a license of the VPN Remote for one of our remote users. I copied all the files to the server so they reside with the 46xxsetting.txt and the 46xxupgrade.scr files. I've setup the phone to be in the 876 group. When I boot...