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Company won't fork out for it and they got a v2 on the cheap Although I didn't know that the v2 was discontinued. Is that quite recent? I might try and persuade them back to getting a 500 now that the v2 is finished...

Fair enough. I stick with the VM pro...

Hi, I'm changing our 406 v1 to a v2 with an embedded voicemail card this weekend. While I don't imagine too many problems with that, i was wondering if is possible in some way to transfer voicemail messages from our existing voicemail pro to the embedded voicemail? Thanks in advance

No major problem with it really. We have an issue with 2 4610 IP phones in New York that are connected to London (through dedicated pipe). For some reason the speakerphone on these phones do not work, yet they worked fine when we had them in London before we shipped them out there!?! Figured...

Thanks for the advice fellas jamie77 - yes it is an offline upgrade. TheProvider - I have upgraded the Manager software to 3.2 61 I have managed to restore this phone system once before after a 'bad' upgrade although it took a while. Just need to find the notes i have for it.

No. I figured it would need Validate checked. Do you think thats the cause of it?? I can give it a go at the weekend...

No it's 3.2 but i wasn't aware that Avaya will swap the unit for free...

Hi, We have an IP Office 406 v1 3.2(17). I recently tried to upgrade it to 61. When I go through the process it says that 61 is available, I run the upgrade and it says it has upgraded successfully but remains at 3.2 (17). Are there any steps i'm missing? Thanks in advance

Thanks very much

Morning I have an IP Office 406 v1 currently running 3.2 (17). Can I upgrade to the latest release (61 i think) without any issues? (I only ask as I've managed to kill the phone system before while updating) Many Thanks

Thats the one!! Thanks

Morning I am having an issue with voicemail in that when users try to access old or saved messages, the voicemail system asks you to record your name for 'system annoucements'. However, after you have done this it loops back and asks to record your name again and again and again... I seem to...

I've tried the disabling AV already. I'll give the Process Explorer a go and see what happens Thanks

But if the file is not shown as open in 'Open Files' in computer management, how do i know which user session,if any, is holding the file open? Like i said, i'm having to restart the server to be sure of unlocking the file as there is no reference to it being open.

I'm trying to delete this on the server itself.

I'm having an issue where i cannot delete/move files (i.e. pdf, doc's etc..) in our main shared directory because they are in use by a person or program. I've checked everything i can and tried a few 'unlocking' tools and i still get the same. The only way i know round this is to reboot the...

Cheers. I'll give it a go

I want to stop a few people making international calls out of office hours. Whats the easiest way to do this? I've been playing around with a few different short codes within 'User Rights' so that when the user dials 9 for for an outside line then 00 to start the international number that they...