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  1. Unit1

    ACD Problem

    The upgrade to release 3 on the Call Pilot resolved most of the ACD problems The release 3 software is more stable. When the upgrade was comepleted I found that feature 981 did not work. After looking at the Call Pilot installed features I found that the system showed less mailboxes then what...
  2. Unit1

    ACD Problem

    I have a MICS 4.1 with Call Pilot 150 release 2 with basic ACD. The problem I have is the ACD will work fine in perfered or least busy for about an hour then the agents stop recieving calls and the calls will just sit in the que. You have to have the agent log out and log back in to start...
  3. Unit1

    Telephone compatibility with release 7 software

    I am about to upgrade a MICS to release 7 software. Is there a problem with release 7 software and the M7000 telephones. Thanks for your help in advance.

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