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  1. densho0

    Auth code does work in IP Office Softphone

    The latest workplace ver is 3.37.0.156.28. But ver 3.2 should work with IPO 9.1. You should check the user profile setting add supervisor password, make it power user and check softphone.
  2. densho0

    Grandstream GXW4232 no audio issue

    This issue has already been resolved, and I'm writing for general knowledge about the resolution and for any insight regarding the cause of this issue. I received a complaint regarding the Grandstream system, which had no audio issues between analog phone calls, but experienced one-way audio...
  3. densho0

    Avaya IP Office 11.1 Feature Pack 3 Service Pack 2

    Hi DigitalG, Have you tried stopping and starting all services from 7071? If this does not work, you can go to the update tab and check the services list to see if there is anything other than demo that is not installed.
  4. densho0

    R10 SIP extension password

    Hi John, When we create a SIP extension, it doesn't require a password at that point. The password is set in the user profile, and my practice is to set the profile password and supervisor login to be the same. When you log in to a SIP hardphone or softphone, you will need the profile password.
  5. densho0

    Server Edition 11.1.2.3 Disk Space Full

    Hi, my issue is a bit similar to primes. I have cleared logs and cache from disk, and it is at 80% right now. It will be full again soon because all recording are being stored in sda3. I can increase it storage as its VM, but I am fearful that just increasing the size of HD might disconnect...
  6. densho0

    Media manager 10 years call retention.

    Hi I know media manager holds recording for 365 days But can we retain call recording for 10 years using ftp server as call path and can server access recording from ftp server?
  7. densho0

    AVAYA IPOCC Reporting issue

    Hi, Please check the solution provided in here. Avaya support
  8. densho0

    IPO server edition R10 recording migration to R11

    Hi, I have recently built IPO R11 server edition system for our client. All agents have been transferred to the new system no hiccups there, but I need help migrating the recordings from R10 to the new R11 system.
  9. densho0

    IPOCC Reports

    Hello, Several days ago, client's IPOCC machine went down. Client restored IPOCC using an old VM snap and machine is working ok agent report which shows answered calls and abandoned calls are working and showing data, however since then all topic reports are blank. Everything is 0. Topic report...

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