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Hi, I called AVAYA and they say that I have to buy a licence cost 2000 euros. Third part AVAYA IVR RFA. Just to connect to an sql server woooowwww. Is that possible to use a csv file to store a number typed by a user on his telephone ??? Thanks Amin

Hi guys, I need your help please I use voicemail pro. I want to : When a person call a number a message say : "can you enter your ID number". I want to store the ID taped by the user on a database or on a file text. I try many things on voicemail pro but it's difficult. Thanks for your help...

Does it a codec problem ? What is the better codec to use in a LAN ?

I'll keep you informed ! Thanks to all !!!

thanks Arnoud, Ok I will try to install 3.2.28, release. I'll try without QOS. I use GN 2000 stereo usb and GN 8110 Usb headsets. Amin.

First, Thanks for all for you help. ok I have some problems to make qos. in the switch I have made all dscp 46 in high priority. the voip packet have the number 46 by default in the manager (ipoffice). and in windows I don't know where i can put this value on windows XP. On gpedit in the qos...

Thanks for your answer. where can I delete the qos ? on the ipoffice manager ? on gateway H323menu ?

With phonemanager 3.2.12

I use 40 softphones. Thanks,

Hi all, i have an avaya ipoffice 406. and 40 pc's. they runs phonemanagers. The voice quality is too bad. I need your help. the ip406 and all users are connected to the same switch netgear fms726 manageable. On the clients, Phonemanager is set like this: On the preferences : audio codec is...