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Hi StanleySteamer, yes the Tape has NT6R47AC written on it. Would that be the modular or card option. What would be the alternative number to order?

Bad news here folks. Yesterday i tried the keycode. Even though thr serial number provided matches ours and after caefully entering the keycode several times, alll I got was message - That Keycode is invalid. Do you want to try again. So the only thing I can think that is going wrong, is the...

OK. I will try that out thanks firebird scrambler. I saw that option and was going to try that out. also good news we were able to track down the install key code from the vendor who bought the original vendor who had it on an old purchase order. I will be trying these things in the morning.

Yes, ski resort/hotel. We have an old guy here that was involved in the install but now works in a diff dept - and has trolled through his notes and has no keycodes. We contacted the original installer (well his son who now runs company) and they have no keycodes either.

ok many thanks for your help anyhow KCFLHRC. No keycodes found in the phone room anywhere. Lots of specific config but no keycodes, no stickers.

Completely agree with you KCFLHRD. I've been in this role as new IT Director for almost 2 years and inherited a dept that had been driven into the ground. Meridian was/is next on our hit list. Anyhow the TID is 036481 If you have a keycode for this, a lot of people will be very happy. Thanks in...

Avaya is telling me they don't support Meridian Mail and can't help with keycodes.

Hi KCFLHRC, thanks for your message. I have tried contacting Avaya, but trying to get to the correct person is difficult. Do you have any contact details or indications of how to follow the Avaya process? I'm not sure they still support meridian mail as I don't think they purchased this from...

No the existing meridian mail installation is gone due to hard drive failure. We can only see the boot up console which was complaining about not being able to find OS on SCSI 0 which led us to determine the drive was dead. We purchased install media on eBay. We also have the backup tape. Are...

Hi there, our IT dept manages this 480 phone line system. Its been mostly hands off and all the expertise has long since left the company. A few days ago the Meridian Mail SCSI hard drive failed. We have procureed a new harddrive and install Tape of the same version (V13) as the original...