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this happened after the upgrade to system manager 6.3, the fix was given by avaya: we found that the new version of SM has a new feature called "Smart Compaction" more info can be found in this document. What was happening is that some of the dial plans were missing as part of the “compaction”...

no there is no entry for that pattern, the ars analysis location 169 only has 511 and 911

Calls to numbers that start with 6 get a reorder tone immediately after the 8th digit is dialed, from the same phone all other calls go through ok, I took a sample of a good call vs a bad call, on the bad call the call fails with denial event 1166: Unassigned number D1=0x9b88 D2=0x201 on the...

Here you go, 215 982 7255 the station extension we are working with.https://files.engineering.com/getfile.aspx?folder=f05e7e30-32cf-49b9-b919-a4a9b010739a&file=report_list_off-pbx-telephone_station-mapping.txt

yeah, we have 10 digit extensions, I take off the dashes but they are put back again by the system

Where do I put the extension brother? I put the target extension under station extension but it won't let me save, it changes it back to the station numberhttps://files.engineering.com/getfile.aspx?folder=086e2ba0-7762-4e93-999a-1dde96e20998&file=extension_not_assigned.zip

These are the snapshots of a trace in CM and in session manager, I can see the sent invite followed by a bye immediately, CM disconnects the call https://files.engineering.com/getfile.aspx?folder=cffe9e70-ba19-4a50-98b8-93a40f03d612&file=EC500_to_non_cell_phone_CM.zip

Hi man, Yeah, it had been added in the off pbx telephone mapping.

Hello all, Does anybody know if Avaya CM does EC500 to a non cell phone number?, I got a third party PBX with regular DID's, I had EC 500 enabled on my AVAYA phone, the call goes through fine but after the 200Ok, CM sends a bye immediately and disconnects the call. I Haven't seen anything...

Kyle, Thanks bro, we could finally get around it, over the gui we found a way to apply the session timer under the incoming interface so that it hardcodes the min-se to our parameters. Our problem is solved. David M

Hello all, We are running SBC version ECZ7.3.0 MR-1 GA, one of our customers send us a min-se timer lower than ours, our CM drops out the call with 422 session timer too small, I want to modify their invite min-se to a higher value so that their calls are able to connect, I see that our SBC has...

Hello, One of our clients recently migrated from ISDN to SIP, ever since they started having problems calling us. I know that their Invites come with a min-se of 1200, our CM has the min-se at 57600, "ours is way high but that's how they got it working way before I got here" but I know that we...

Right, there is things that don't make much sense, but I followed your advise on the adaptation and it worked, ultimately I used a brand new route pattern with 905 as NPA to a different trunk and works too, thanks for your help, I'll go over the parameters and stuff that you mentioned for the...

What location is used to take calls out for redirected calls?

yes our CM resides in NJ, I uploaded a snapshot of what the pattern looks like, the adaptation sounds like a good idea for the moment at least to get it functionalhttp://files.engineering.com/getfile.aspx?folder=8795ea07-2c11-4f75-b599-151d9a599fa7&file=pattern_431_snip.PNG

Kyle, thanks for the input, I made a direct test call from the local facility, it went through just fine, I then figured that our CM was missing a route pattern in the all location table for this redirected calls, I added one route pattern for testing and calls are not getting busy signal...

CM tracehttp://files.engineering.com/getfile.aspx?folder=8da1ea07-cff2-4d04-a838-c2d9bd60a20c&file=CM.txt

Sorry, I reedited the post for better understanding, I uploaded two files, traceSM and CM for the same failed call. http://files.engineering.com/getfile.aspx?folder=fef0da2e-e7a4-497c-a9a3-7690cd460507&file=TraceSM.txt

Hello gents!, I've been struggling to find out why CM keeps canceling the call with a busy here while sending the call to remote coverage path, I configured time of day routing so that during the day calls ring the main number in facility one and during the nights have them ring facility two...

Awesome, thanks for the contribution