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  1. JimM76

    Call Recording IP Phones

    I think these guys have a solution that will record the Nortel IP handsets: http://www.callrecordingcenter.com Good luck and let us know what you find out.
  2. JimM76

    Voice recording devices

    For both of these questions, check out http://www.callrecordingcenter.com as they offer (basically broker) multiple systems to meet the need of the client. Their prices are reasonable and they are very knowledgeable. Their site has a great explanation of the different types of call recording also.
  3. JimM76

    Solution for global call recording for call centers

    Check out http://www.callrecordingcenter.com, they offer multiple call recording options and show Avaya as a supported solution.
  4. JimM76

    Call Recording

    You actually could use a call recording system (http://www.callrecordingcenter.com/call_recording.php) to gather this data, but it would certainly be an overkill (thus your title is not actually that far off). But might make some sense if you had other reasons to record your calls.

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