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Thanks for the Help kwbMitel. I had the same thought, but couldn't get it to work. I found out through another Tech that you need Feature Level 3 to get the option "Override Interconnect on Transfer". The customer in question only has Feature Level 1. Mitel stopped allowing any License Changes...

I have a Hotel customer with an SX2000 that wants to be able to block phones from dialing other phones on premise unless they are transferred by the Console or other Admin Phone. The phone cannot be set to Hot Dial the front desk due to needing access to 911. If you know how to do this on the...

Thank you AvayaTier3. I just want to clarify. Did Version 7 introduce the ability to have the crss-alert button on phones other than the console, or just crisis alert programming in general? I currently have the crss-alert buttons programmed at the consoles and they do get notified of 911...

No, you can only program a few fixed keys on the 5540 with these functions: Phonebook, Hotel/Motel Features, Viewing Trunk Status, SMDA, Direct Page, Autovon Trunk, & Select Opt. The 5540 does not support the PKM (DSS Module) on the 3300 either, so your closest option is a System Speed Call.

I'm trying to program Crisis Alert (crss-alert) button on a phone other than the console. The majority of the phones are 7406D & 7406+. When I try to program the button, it tells me it is invalid. Is there a restriction on type of phone that the button can be programmed on? Or maybe the version...