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  1. mac99aa

    Upgrading to CS1k rel 6 cc7 3rd Party App using RTD API SDK stopped

    Problem resolved with a Patch upgrade from Avaya via Devconnect
  2. mac99aa

    Upgrading to CS1k rel 6 cc7 3rd Party App using RTD API SDK stopped

    recently upgraded and a 3rd party app we have been using for sometime to monitor Agent call quality stopped The calls that are failing are nRet = NIrtd_getNameCacheforDataColumn(&m_AuthInfo,NIrtd_AGENT_AGENT_ID; nRet = NIrtd_getNameCacheforDataColumn(&m_AuthInfo,NIrtd_AGENT_AND_SKILLSET); The...

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