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Thanks a lot SL1M1,but sorry below the lis for the BC option, but I need to know max. no. /port. or its also depend on another factor, as in sometimes i found more than 30 listeners / ports REQ slt ANALOGUE TELEPHONES 200 LEFT 81 USED 119 CLASS TELEPHONES 0...

Hi All, Could you please help me to know the no of simultaneous listeners per RAN or MUSIC port in the MIRAN card. The Docs doesn't match the Configurator O/P. I have the following inqu. - The configurator output is 120/card , but in the Docs is 240 /card ? - max. no. of listeners / port ? -...

for any time msanzs thanks M.saad

hi Msanzs, the main issue for causing this problem is the host file in the agent PC or on your PC, the host file is C:\WINDOWS\system32\drivers\etc open it and add host name (server name) and its IP for the CCMS,CCT,CCMA,CCMM but you must make sure the spaces between the hostname and the...

Hi all, They amde a lot of OUTBOUND campaign before lunching this application , now we have a many campaign useless and we need to delete all these campaign. Thanks a lot and I need you help. MSSAAD

Thanks all, I agreed with u Miles but even we get the Application call treatment report I found no terminated call in this application report. For these conditions in the master script that will cause disconnect or route calls, If there any why to confirm these number of missing calls. As I...

Hi captain, today i have 22 call abandoned calls M.Saad

How I can delete an outbound campaign? As a new installation project the team create many campain for making test for that outbound application. But I can't found the way to delete these campaigns Thanks for your reply. M.SAAD

Hi all, Could you please help me in this issue please. Thanks, M.Saad

Thanks ND, in the point 1 . you mean Master script and primary script I have been asked for making a clarification about the CDN reports as on that call offered we found more calls than we found in its application and skillset. As when we show the CDN reports we found the following: CDN call...

Sorry , but you can't test CCAD in that way. All devices joined the same domain. M.SAAD

What I can say more than thank you very much. M.Saad

Milesprower, Thanks a lot for your response and your time. I agree with you but if there any way to calculate the actual number of offered call in CDN report that will be served by its application or its skillset, What I mean I found in the CDN 9263 offered call, and 9044 offered call in the...

hi gabkhorh, At 1st. to make your check about the mapping for your windows user and the terminals >>>> you must loggin through the referance client in the CCT. 2nd. If you can login normally from the referance client now the problem will be in your machine as follow - check the host name...

I need to know if its normal to find the offered call in the CDN statistic report more than the offered number in the its skillset and its application, if yes how can I know the exact offered number from the CND reports? Thanks a lot for your time.

Could you please help me as I cannot delete an outbound campaign. even this campaign executed and not in process. Thanks M.Saad

I can't access the outbound campaign management tools (OCMT)in the agent pc or from my pc,but i can access it through the CCMM and CCT server . when I access it in agent pc its give me an error (Application has generated an exception that could not be handled>>> click cancel to debug the...