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I'm looking into providing voicemail and an auto attendant messaging system for a Hicom 150 Pro system. The system has 12 incoming analogue lines and runs using 2 SLMO 24 digital line cards. Is there anything specific I can get that will do the job effectively? I'm looking at the Aleen VME 4000...

I can see no option in the system for external MOH. Does there need to be a unit connected before this becomes available? I have a copy of the manager e software, can't see any additional options for MOH in that either. Yes I am in UK - sorry about the different spelling, but at least we all get...

Is there a way to set up a system which provides an announcement system from which incoming callers can dial a specific extension. System has 2 x 8 line Analogue I/C Trunk cards with 7 lines currently connected. I have a feeling this system might benefit from transferring to iSDN circuits, but...

I have a standard internal Music on Hold card in this system. Is there an alternative that can provide another analogue input? I have the Hicom EXM module, but there doesn't seem to be anywhere to plug it in. Also, there is mention of an MPPI module, but all references seem to imply that the...

I have checked the DISA flags but decided to take it off as I did consider that it could cause a problem. The call issue seems to occur if the main Optiset user has more than 1 call on hold and then transfers the call to another extn. In effect, the 2 external calls end up talking to each other...

Does anyone have any idea what would cause a Hicom 150e system to lock 2 external calls together? System uses TML8W Analogue Line Cards together with the SLMO 24 digital extn cards. I'm a relative newbie to this particular type of system and the user manual isn't of any significant help. I've...