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Can an S8300 5.2.1 work with One-X Portal 5.2.4.0.7 and is AES required? I read is AES requires S8800! Can AES be installed on RedHat to support the environment above mentioned? If anyone can clarify. Thanks

hello stag78, I have the same problem on onex portal with S8300 on 5.2 Did you find a solution?

Does anyone know how to map the 9620 Contacts Button to the ACM Directory feature? S8300 5.2.1 Thankyou.

(typo - that is "it will ring until answered on the 2nd call appearance without going to cover")

Thankyou for your suggestions. The Best Solution I have found is PRIORITY CALL. It doesnt queue the call as-such, but it does allow the receptionist to transfer a call to a busy station and it will ring until answered on the 2nd call appearance with going to cover. The only downside is the...

Any other features that can queue a call to an extension?

Hi Monty I suspected it was in System-Parameter Features too. (could it be Page 9) >>DISPLAY TEXT Identity When Bridging: principal User Guidance Display? n Extension only label for Team button on 96xx H.323 terminals? n Got to be a system wide feature for all users to suddenly have the...

which parameter?

I have seen this this problem too. Couldnt find anything which onex to fix it however I put a coverage answer group on the attendant console which rings to the physical station then voicemail. Seems to cater for PC situation. In this example there are Attd VDN/Vec queuing to the Attd Group.

Hello Avaya Gurus ~ On an G700/S8300 CM 5.2 the stations used to display names in the Call Appearances (at idle). Somehow through admin changes I have inadvertantly turned off this feature. Names still show as CLI on calls (ie Ext to Ext). Checked logs of my changes and I cant find what I...

thanks bsh. is this an attd feature button or FAC? (for 2-call apearance phones I should be able to set them to restrict last appearance)

thankyou for your suggestions. however unless I misunderstood, the callback feature is for internal callers. The scenario is an external caller calls reception, would like to speak to Bob Smith on Ext 2201 who is busy on another call. Camp-on is where the reception person transfers to Ext 2201...

does anyone know if CM 5.2 (or previous versions of definity) had a Queue to Extension function? Some systems call this Camp-on. Reception (onex attd) want to transfer calls to busy extensions and have the caller queue to that ext rather than Hold or goto cover. Any ideas?