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@kyle555 thank you very much again. I just will not mess with it, as I have not done it previously. I guess my best bet is to wait until we get Avaya support, but thanks a lot for the info as this might push us to get the support squared away ASAP. We tried the cust account also, which...

@kyle555 I am really a newbie on this, but is there any kind of document that shows me how to "reinstall it." I guess by this you mean reinstalling the system platform? Can the system platform be reinstalled without affecting the CM on that same server? or would I be doing some kind of full...

Thanks again @kyle555. Unfortunately, we are not under maintenance. Trying to get there ($$4) but not sure how soon. That's why I was trying to see any other ways to fix this in the meantime.

Thanks for your reply @kyle555 Unfortunately, just tried that and it completes the recovery process and the LDAP reinit just fine, but it did not work. My login attempts time out when trying to SSH into the cdom IP or going through the web interface.

Hello folks. Wondering if anybody has seen a similar situation that possibly could help me. S8700 dup servers. Both on 6.3 One of the servers' (now the inactive) system platform is unreachable. I have tried the following: Resetting the admin account password (pam_tally.....) Changing the...

Hello. Does anybody know how can I stop and restart alarm printing on a SL-100? All of the sudden alarms show on the MAP terminal but are no longer printed (phisically). The weird thing is that I can actually use "record start onto prt1" for instance, to print tables and information, so this...

We have a SL-100 with about 2500 phone drops. It is happening exactly the same way you explain it, but no specific pattern. From my limited experience, I can tell you however that all of the faults we have found so far are due to connectivity issues either on the ICP or OCP. If you are trying...

@KCFLHRC Yes, the NT1x89 card for SMDI link corresponds to our configuration. However, I traced the link and there has never been a channel bank between the SMDI and the MSM. No modem between them either. It is just a four wire cable going from the MM12 to the back of the Sl-100 cabinet where...

@firebirdscrambler I believe that's the case, the meridian mail node is standalone in a small cabinet. There is no tape inserted on the tape drive slot at all. I am trying to figure out what hardware and cards are related to the SMDI link connectivity, since I think that is key to resolve my...

@KCFLHRC Thank you very much for your inputs. I appreciate them. @rcsweet Thanks. I tried that but the ports on the meridian show as faulty. Initially, when rebooting the MM12 they show as loading, but then they go to Faulty. Sometimes they never start at loading but just show as faulty...

Thank you very much. However, we have a 1x89 configuration setup for our SMDI. So the procedures are kind of similar but not the same. I already did that procedure a couple of times for our SMDI to no avail. I am currently investigating if for our configuration the RSM card is something...

Yes Sir. That's why I was not even considering that as being the problem. I just noticed a link status on the MM12 as InSvRedAlarm, but I have not been able to track the specifics. The SEER's mostly show informational issues with the DSP's not communicating, but I think that is because the...

We do not seem to have a utility card. We do have however a RSM card. Our basic setup is the following: MMP40, 3 GPS's, and the RSM. We have not tried replacing the RSM card. We currently do not have spares for that, but from your experience, do you believe that card could be the problem, or...

Thank you for your inputs. From the SL-100 side I already did a bunch of things. The SMDI link shows as transferring and the LEN's show ok also. I even did a full erasing and reprogramming of the SMDI and LEN services at the SL-100 PBX, but it did not help. Kind of frustrating. We have...

When you say log into the PBX, do you mean the Meridian Mail System? The PBX side of us is a Nortel SL100 and we have it connected to the Meridian Mail through a SMDI link and LEN's. I tried to find any information about the Opt we have, but it does not seem to be written anywhere. Other...

Gentlemen. Thanks for replying. I have been reading posts about checking the AML stat, but I am unsure where do I access that? Sorry for my ignorance, but we have had that system alone and operating properly for several years until now, so I am unfamiliar with the advanced troubleshooting...

Hello everybody. We are currently down on Voice Mail and Thrudial services due to this issue. The System status keeps showing as loading and never starts up. The Voice Channels connected to the SMDI link start up as loading too, but they never go to InSv. If I run OOService tests on the...