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I have a user who,as of two weeks ago, is now using a 3904 as well as the other four in his group. They were using 2616s before on the same Option 11C. The user called this AM saying he would like for the others in his group to be able to listen in on his lines when needed and he on theirs. I...

As it turns out, Nortel apparently doesn't want phones rolling a 3rd time - it's "by design intent". Our vendor researched this and found it alluded to in the Software Features Guide page 659 of his version. Our workaround is to have only the Group number roll to voicemail and the Department...

Hello All, We have set up all 22 members of a department with voicemail boxes which are the same as their extensions. These employees are in 2 groups that each have an MCR extension on their phones for their group. Along with the Group MCR is a second MCR on their phones which is their...

Hello all, We're running version 25.40B on a Nortel Option 61C that is having sporadic dropped calls - only about 6 per day. Sometimes it's immediately after pickup from ringing or two or three minutes into the conversation. The odd thing is that there are no errors whatsoever on the console...

Hello all, I have gone through the past posts and can't seem to find the exact solution to forwarding our receptionist's console to an alternate extension for short breaks. I see in the manuals that LD 15 - as indicated in a past forum post- is used to set up a second Night Service. This would...

Do DTR Cards on a particular shelf only support the other TN cards on that shelf or do they affect other cards in the system? We are trying to consolidate some columns. Thanks in advance!

We have a remote site that has its main number on all 5 of the users' phones so anyone can answer. We would like to have this number which doesn't have a Key 0 on a physical phone of its own (we would like to avoid putting in a standalone for it) be MARP'd on the manager's phone and him be able...

Thanks guys, here's the DN DN 1555 CPND NAME RESEARCH LINE XPLN 27 DISPLAY_FMT FIRST,LAST TYPE SL1 TN 020 0 03 05 KEY 06 MARP DES INTER 13 FEB 2007 (3904) TN 020 0 03 07 KEY 03 DES 17B 13 FEB 2007 (3904) TN 020 1 05 06 KEY 03...

We have a 61C at a remote location that has been working fine relaying from an extension that about 10 people have on their phones to answer and if no one answers, their extension goes through this extension to voicemail (x1997) (CallPilot) but about two weeks ago, with no changes on any box...

I have seached the archives but can't find the answer to this - some allude to it but nothing clearcut (POA in CLS). I know there is a way to allow a trainee to listen in on a trainer's phone. I have set up an analog line with the Trainer's Key 0 as its Key 0 and it shows as a Mix in the...

I'm in LD changing the system times and can't exit with the usual END. I'm having to wait until I'm automatically logged off - about 30 minutes. What is the command to exit LD 02? Thanks!

How do I go about updating the Corporate Directory application that is on our phones accessed by using the Applications button on any 3903/04? This function is enabled with CRPA as a Class of Service. Thanks!