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  1. silverfoxm3

    Nortel 5510'a

    Customer has (3) 5510's each on different soft versions: 3.01, 4.2, 5.1 What versions at minimum (or at best) do these switches need to be running on for all 3 to talk to eachother?
  2. silverfoxm3

    Nortel 5510's

    Customer has (3) 5510's each on different soft versions: 3.01, 4.2, 5.1 What versions at minimum (or at best) do these switches need to be running on for all 3 to talk to eachother?
  3. silverfoxm3

    CallPilot 150

    menu ed = minuet
  4. silverfoxm3

    CallPilot 150

    Is Menu Ed and Prelude compatible with CP 150 with 32 mailboxes? Looking for a ACD that is compatible with CP 150.
  5. silverfoxm3

    BCM 3.7 to 4.0

    thank you
  6. silverfoxm3

    BCM 3.7 to 4.0

    thank you
  7. silverfoxm3

    BCM 3.7 to 4.0

    - on version 4.0 regarding fax messaging - can faxes be sent to more than 1 mailbox? - on version 4.0 can you have music on hold sent to multiple sources as in play diff types of music on each ext?
  8. silverfoxm3

    BCM50

    I have a BCM 50 2.0. Want to upgrade to 3.0. Will the backup I have of 2.0 to converted when upgraded to 3.0?
  9. silverfoxm3

    App builder 04.04.04.00

    thanks telebub
  10. silverfoxm3

    Call Pilot 150 Enhanced CC

    Thanks clidpri
  11. silverfoxm3

    App builder 04.04.04.00

    Is the App builder 04.04.04.00 compatible with CP 04.04.04.03. If not what needs to be done to have both these apps talking?
  12. silverfoxm3

    HMS400 R2.0

    I need some clarification on the HMS400 R2.0 product. The SIP integration – I know dedicated Signaling server is required. Can SIP co-reside with TPS? Or can it not share the Signaling server used for NRS? The AWU Operator Console operation feature. EC indicates that it is an optional feature...
  13. silverfoxm3

    Call Pilot 150 Enhanced CC

    Thanks stsguy
  14. silverfoxm3

    m7310

    I have a customer who wanted to reverse the order of it.
  15. silverfoxm3

    Call Pilot 150 Enhanced CC

    I believe its 2 according to the doc below: http://www142.nortelnetworks.com/mdfs_app/techdoc/enterprise/bcm_norstar/CP_3_1_OD/pdf/N0012710_04.1_cpig.pdf
  16. silverfoxm3

    Call Pilot 150 Enhanced CC

    What is the maximum number of configured skillsets available on a CallPilot 150 3.0 Enhanced CC? Once you have reached that maximum, what is the next option if they need more skill sets? Neal 090522-45645
  17. silverfoxm3

    m7310

    Thanks a bunch Wayne.
  18. silverfoxm3

    m7310

    Thanks for the info. Its just a request someone was inquiring about. So basically this cannot be done on?
  19. silverfoxm3

    m7310

    I have a m7310 with 3 incoming lines. Line 3 gets "activated" when I pick up the handset and make an outbound call. The overall order of lines is 3-2-1. Do I need to reconfigure the phone to reverse the line order or does that need to be done through the phone company?
  20. silverfoxm3

    bcm 400 3.7 call center reporting 2.3.209

    Can you manipulate pulling data during a certain time period in the Call center reporting app? example - "i want to pull call stats m-f between 830 and 530 weekly." At the moment it is pulling data along a 24hour period. Can I or How can I change the time format? Is it possible

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