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Thank you very much for the response. I have narrowed it down to be a wiring issue not related to IPC.

No, the problem happens with all different phones, so the phone is out of the question.

Thanks for the answers! Defintely going to try those suggestions. There are two completely different systems - Merlin Legend and IPC Turrets, both having the problem. Also some of the lines are POTS and some are FLEXGro. I'm going to see if the problem appears on both - it might help to see if...

Thanks for the answer. I definetely thought of that. The thing is that one of our other offices has the same PBX and same analog trunking, but doesn't experience the problem.

Hi, one of my offices experiences a strange problem with conference calling. The 2nd party and the 3rd party don't hear each other very well. The person who initiated the call hears both of them perfectly though, and so do they. There are two phone systems in the office: Merlin Legend and IPC...

Hi, we have a IPC turret system in our office without a support contract. It works great, however there's a problem with conference calls - when 3rd person is conferenced in, they come through very quietly to the second person. I have no experience whatsoever with IPC systems. Is this a problem...

Will that make it pick up immediately for the night service?

Hi, I have a merlin legen system with Merlin VMS module. The VM is set to pick up calls using auto-attendent after 30 seconds. It is done using the recommened method with an overflow to voice mail group 770. In the VMS system I am able to setup both Night and Day annoucements for AA and if I...