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  1. NobbyGee

    CRM Email Templates Service Activity Start Time Issue

    Couple of questions: a) How do I contact Microsoft to let them know regarding this - Is there a website to register this. b) Can you give me more details of what a presend call out is and how to achieve this. Many Thanks,
  2. NobbyGee

    CRM Email Templates Service Activity Start Time Issue

    Hello, I hope you can help, with a small problem I have. I am trying to set up a Direct Email from a Service activity we have created, basically to tell the customer when the resource will be them. The email template shows the following which is fine: Dear {!Service Activity:Regarding;}...

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